Regional Operations ManagerAt Primrose Retirement Communities, our mission is simple: to provide person-centered care and exceptional living experiences for seniors. We are seeking a passionate and strategic
Regional Operations Manager to provide leadership, support, and vision to multiple communities within an assigned region.
This role is ideal for a proven senior living leader who thrives on developing teams, driving results, and supporting Executive Directors in achieving operational excellence. As a Regional Operations Manager, you will play a key role in advancing occupancy, resident satisfaction, employee engagement, financial performance, and regulatory compliance across your region.
More about the position responsibilities: - Provide leadership, coaching, and support to Executive Directors across an assigned region, helping them achieve operational, financial, and resident satisfaction goals.
- Drive occupancy, employee engagement, quality outcomes, and overall community performance through strategic planning and performance management.
- Analyze community metrics, identify opportunities for improvement, and implement strategies that support growth and operational excellence.
- Partner with Executive Directors to develop budgets, review financial performance, and ensure accountability for results.
- Ensure communities maintain compliance with all applicable federal, state, and local regulations, licensing requirements, and company standards.
- Support the development of community leaders and teams through training, mentorship, and ongoing professional development.
- Collaborate with home office and regional teams to communicate priorities, address challenges, and advance strategic initiatives.
- Conduct regular community visits to evaluate operations, support leadership teams, and ensure alignment with Primrose's mission and values.
- Champion a culture of person-centered care, employee engagement, continuous improvement, and exceptional resident experiences.
What we're looking for: Required Qualifications- Bachelor's degree in Healthcare Administration, Business, Management, or a related field; equivalent experience may be considered.
- Multi-site leadership experience, preferably within senior living, healthcare, hospitality, or a related service-focused industry.
- Strong financial acumen, including budgeting, forecasting, and performance management.
- Demonstrated ability to lead, coach, and develop high-performing teams.
- Excellent communication, relationship-building, and problem-solving skills.
- Ability to travel regularly throughout the assigned region.
Preferred Qualifications- Experience overseeing Independent Living, Assisted Living, or other senior housing operations.
- Knowledge of state licensing requirements and regulatory compliance within senior living.
- Proven success improving occupancy, resident satisfaction, employee engagement, and financial outcomes.
Apply today and become part of a team dedicated to enriching the lives of seniors and those who serve them. 
