Deloitte

Regional Market Lead, Greenhouse Experience Program

Deloitte$104K — $215K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of managing teams and business processes, preferably in a professional services environment.
  • 6+ years of experience in roles focused on facilitation using human-centered design techniques.
  • Strong stakeholder management skills with experience engaging diverse groups at various organizational levels.
  • Exceptional skills in storytelling, negotiation, and persuasion to convert opportunities into engagements.
  • Commitment to diversity, equity, inclusion, and accessibility in building relationships across differences.
  • Solid business acumen with experience engaging at the executive level.
  • Proficiency in technological collaboration tools like Zoom and Miro.

Responsibilities

  • Develop strategy for the regional Greenhouse Experience Program, including growth in in-person, virtual, and hybrid formats.
  • Oversee execution of regional marketing and business development plans aligned with national objectives.
  • Engage with clients to identify and support business development opportunities during session scoping.
  • Act as primary contact for firm leadership regarding business development incorporating the Greenhouse program.
  • Lead facilitation of key client sessions, designing, developing, and delivering high-quality experiences.
  • Collaborate with the Canadian and Global facilitation networks to enhance experience delivery.
  • Lead and develop a regional team of specialists, fostering effective communication and feedback.

Benefits

  • $4,000 annual support for mental health benefits
  • $1,300 flexible benefit spending account
  • Firm-wide closure days known as 'Deloitte Days'
  • Dedicated learning days for development and innovation
  • Flexible work arrangements with a hybrid work structure
Full Job Description
4/29/26

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Do you have a passion for leading and designing innovative and exceptional experiences for teams and clients? Do you like to question expectations and cultivate provocative ideas? Look at this exciting opportunity as part of the Deloitte Greenhouse Experience program team.

What will your typical day look like?

The Regional Market Lead will serve as the face and "driver" of the growth of the Greenhouse Experience program and brand. This involves sales pursuits, building relationships and designing and delivering interactive experiences. Our goal is to guide client executives and their teams through strategic conversations around messy, multi-faceted challenges, helping them achieve breakthrough insights. Additionally, the Regional Market Lead will provide guidance and recommendations on the operational structure and needs to ensure success.

The Regional Market Lead is someone who thrives on navigating complex adaptive circumstances from different teams and clients and excels at bringing people along the journey. This is a fast-paced role where you are juggling multiple projects in various phases of design and delivery.

Some of your responsibilities will include:

Business Development and Regional Strategy
• Develop the strategy for the regional Greenhouse Experience Program, including growth of the program in permanent in-person, virtual and hybrid options.
• Oversee the execution of the regional Greenhouse program marketing and business development plans and activities to ensure consistently with national plan objectives along with regional relevance.
• Listen to clients and account teams to understand and support business development opportunities by participating in session scoping and development of the offering.
• Build relationships with and serve as the primary contact in the region for firm leadership on business development opportunities that incorporate the Greenhouse experience program.
• Identify and define value that's already being created, evolve our current revenue model(s), and continuously experiment with ways to create new value and generate revenue.

Facilitating Client Lab Sessions
• Serve as a lead facilitator for key client sessions including the design, development, and delivery.
• Architect an engagement approach that integrates the Greenhouse program across the firm.
• Develop deep knowledge of sessionlab offerings and design approaches that can be customized to client opportunity to deliver high-quality and consistent Greenhouse Experiences.
• Work within the Canadian and Global facilitation network to apply the leading practices to experiences being delivered in the region.
• Demonstrates commitment to continuously learning and exploring new methodologies and confident in collaborating with facilitation peers on the team.

Talent and Team Development
• Lead a regional team consisting of experience designersspecialists, facilitators, operations leads, technology specialistsists and collaborate with national team members.
• Encourages the development of the regional team through strong understanding of career and growth objectives across all team members.
• Develop a culture that encourages clearer communication and promotes effective feedback across the team.

Networking and Ecosystem Building
• Elevate and amplify the Greenhouse's reputation, influence, and leadership in the market regionally (and nationally) by building new networks, partnerships, and externally facing programs (e.g., roundtables, summits, councils, workshops, publishing, research reports).
• Build eminence in the marketplace and enhance client relationships through the design and delivery of Greenhouse Experiences.
• Represent the Greenhouse at regional leadership meetings (internal) and client relevant events and pursuits (external).
• Allocate staffing resources to maximize efficiency and support work-life balance.

About the team

Organizations of the future recognize that shifting mindsets unlocks the creative potential required to imagine new ideas, ignite action and transform systems. The Greenhouse Experience Program is the engine that catalyzes the change.

With our expertise in strategic facilitation and experiential engagement, the Deloitte Greenhouse co-creates interactive experiences to generate momentum, build vibrant teams and accelerate decision making.

Behavioral science, group dynamics, innovation theory, design thinking, and strategy converge to help our clients solve their toughest business challenges. Be it in person in a Greenhouse, offsite or online with our Canada-wide client base, the team elevates the experience and engagement.

Enough about us, let's talk about you

We are looking for motivated, organized, and creative team members with a strong sense of self-awareness and emotional intelligence. You are someone with:
• Minimum of 8+ years of managing a team and business processes. Experience in a professional services firm or consulting capacity is an asset.
• Minimum of 6+ years in a role where facilitation was essential. Strong proficiency in facilitation techniques that embody a human-centered and experience-driven approach to design.
• Exceptional stakeholder management skills. We work with a wide range of stakeholders with diversified knowledge and at varying levels of the organization.
• Outstanding storytelling, negotiation and persuasion skills demonstrating the ability to convert opportunities to engagements.
• Strong alignment with values around diversity, equity,inclusion, & accessibility and demonstrated ability to build relationships across differences.
• Strong business acumen and experience working at the executive level.
• Proven proficiency with technology including online collaboration tools (Zoom, Klaxoon, Miro, PollEverywhere) and desire to learn how to use new technological tools. We work in a highly tech-enabled environment so fluency with technology is essential.
• Innovation, strategy development and execution, and strong business acumen are considered an asset.
• The ability to lift and move 25 lbs.

Total Rewards

The salary range for this position is $104,000 - $215,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

About Deloitte

Deloitte is a multinational professional services network that provides audit, tax, consulting, enterprise risk and financial advisory services. The company was founded in London in 1845 and has since grown to become one of the largest professional services firms in the world. Deloitte has over 330,000 employees in more than 150 countries and territories. The company's mission is to help clients achieve their goals and make an impact that matters in their businesses and communities.
Learn more about Deloitte
Size
330,000 employees
Industry
Founded
1999

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