Regional Manager

Ideal Dental

$75K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong communication and customer service skills
  • Leadership skills with the ability to lead by example
  • Desire and ability to connect with and serve guests
  • Ability to multi-task in a fast-paced environment
  • Four years of experience managing multiple dental offices
  • Knowledge of dental insurance plans and terminology
  • Experience in presenting patient treatment plans and financial options
  • Eaglesoft experience is a plus
  • Bachelor's degree preferred

Responsibilities

  • Manage productivity and profitability for over 10 dental offices
  • Oversee day-to-day operations including employee and patient relations
  • Increase patient growth and retention through effective marketing
  • Achieve revenue goals by managing office teams and financial tasks
  • Ensure compliance with company operational standards and procedures
  • Address and resolve patient service issues for satisfaction
  • Foster team morale to cultivate a positive company culture
Full Job Description
Responsibilities
  • Managing overall productivity and profitability for 10+ dental office locations
  • Managing all day-to-day operations of assigned territory, including employee relations, patient relations, and achieving operational goals
  • Increasing patient growth and retention by supporting sales, marketing, and promotional programs
  • Achieving revenue goals by effectively managing the office teams, patient scheduling, staff productivity, and collections and receivables
  • Ensuring successful execution of operational standards, including compliance with established company policies and procedures
  • Handling all patient service issues to ensure excellent guest satisfaction
  • Building team morale to support company culture
  • Creating staff schedules
  • Presenting treatment plans and assisting guests with overcoming financial obstacles as needed
  • Completing daily and monthly reporting
  • Attending meetings and communicating with other departments as needed
  • Performing all other duties assigned


Qualifications
  • Strong communication and customer service skills
  • Leadership skills and the ability to lead by example
  • The desire and ability to connect with and serve guests
  • Ability to multi-task while working in a fast-paced environment
  • Four years of experience successfully leading and managing multiple dental offices
  • Knowledge of dental insurance plans and dental terminology is a must
  • Strong familiarity and expertise presenting patient treatment plans and financial arrangements
  • Eaglesoft experience is a plus
  • Bachelor's degree preferred

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