Schedule: Full time
Shift: Day (United States of America)
Address: 6061 S Willow Dr
City: Greenwood Village
State: Colorado
Postal Code: 80111
Job Description: - Oversees Laboratory Outreach Services, including physician practices, independent medical practices, government agencies, corporate clinics, health fairs, home care agencies, and hospitals.
- Establishes reporting and approval procedures, delegating necessary authority to direct the work of the Laboratory Outreach business.
- Communicates the status of service line operations to appropriate authority.
- Implements customer service initiatives aligned with organizational expectations, resolving problems from patients, physicians, and employees respectfully and consistently.
- Promotes behaviors that enhance the experience of patients, families, visitors, physicians, and vendors, and fosters staff engagement.
- Collaborates with other service lines, business units, or departments to establish processes for successful service line operations.
- Promotes the AdventHealth mission and vision, lives the core values, and ensures excellence in clinical, financial, market, service, and teamwork areas.
- Ensures adherence to the AdventHealth Corporate Compliance plan, local, state, and federal regulations, and standards of accrediting bodies.
- May assist with maintenance and updating of pricing, laboratory test compendium, client files, and client contracts, and supports the development of departmental budgets and capital equipment requests.
- Monitors budget performance, formulating action plans to address volume, revenue, expenses, and labor productivity variances.
- Provides strategic direction and guidance to maximize growth, meets patient and provider needs, and participates in the development and implementation of long-range goals and objectives.
- Valid driver's license required for travel as assigned. Other duties as assigned.
Knowledge, Skills, and Abilities: - Solid understanding of Laboratory Outreach, operations, trends, client expectations, patient expectations, competitive environment, and business development. [Required]
- Knowledge and implementation of regulatory standards including DNV, OSHA, CAP, CLIA, and compliance programs. [Required]
- Conducts all activities with the highest standards of professionalism and integrity. [Required]
- Ability to think strategically and to make appropriate decisions in stressful circumstances. [Required]
- Understanding of financial management, reporting, analysis as well as operational and capital planning. [Required]
- Exceptional leadership and interpersonal skills with the ability to work with all levels of colleagues; to build and maintain effective, productive teams. [Required]
- Ability to foster an atmosphere of respect, trust, and commitment to the organization's goals. [Required]
- Excellent analytical and problem-solving skills [Required]
- Effective oral and written communication skills, with the ability to present information in understandable terms to all levels of staff [Required]
- Effective computer skills, particularly Microsoft Office, Outlook, Word, Excel, and Power Point [Required]
- Strong organizational skills and ability to handle multiple priorities. [Required]
Education: Field of Study: - Graduate degree, preferably in business or a health science
Work Experience: - 2+ years related experience [Required]
Additional Information: Licenses and Certifications: - Medical Technologist (MTASCP) [Preferred]
- Clinical Laboratory Scientist (CLS) [Preferred]
- American Society for Clinical Pathology (ASCP) [Preferred]
Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/23km2677
Pay Range:$81,869.91 - $152,262.94
