OVERVIEW The
Regional Director is a senior strategic and operational leader responsible for one of Gordian's highest-value, most complex regions. This role requires a unique blend of P&L ownership, strategic account management, operational excellence, and team leadership.
The Regional Director must be able to lead at an executive level, build high-performing teams, protect and grow revenue, and drive measurable value for clients while navigating a complex stakeholder landscape. This is not a traditional operations role - it is a general manager role with accountability for revenue, client retention, market positioning, strategic partnerships, and operational delivery.
The Regional Director manages a team of Area Managers, Strategic Account Managers, and regional support teams, translating sector-level strategies into actionable plans while maintaining operational excellence and financial discipline.
RESPONSIBILITIES The key responsibilities associated with this role include:
Regional Leadership & General Management - Lead all operations with full accountability for revenue, margin, growth, and customer retention.
- Operate as the GM of the region, translating VP-level strategies into execution, managing risk, and ensuring governance.
- Monitor market trends and client needs within the region to inform strategic decisions and maintain competitive advantage.
- Build and scale a high-performing workforce (internal + contractor capacity), ensuring the right talent and structure to meet client expectations.
- Support new client start-ups by overseeing onboarding processes and ensuring all deliverables meet Gordian standards.
- Ensure execution excellence across the JOC lifecycle, focusing on cycle time, reliability, and client value.
Strategic Account Management - Lead Strategic Account Management (SAM) motions: account strategy, executive engagement, value realization, renewal strategy, and risk mitigation.
- Maintain and expand senior-level relationships with agency leadership (Facilities, Planning, Procurement, Legal, Budget Units, Consulting Partners).
- Represent Gordian in hearings, audits, and executive reviews with confidence and data-backed clarity.
- Anticipate client needs and ensure Gordian presents a coherent, proactive value narrative - not a reactive operating posture
P&L Ownership & Financial Discipline - Own regional revenue, gross margin, forecast accuracy, and cost management.
- Ensure disciplined forecasting: monthly, quarterly, and annual.
- Analyze performance trends, identify risks early, and implement corrective actions with urgency.
- Manage the region's budget, staffing model, and contractor resourcing strategy to optimize profitability and flexibility.
Growth, Expansion & Market Development- Identify and quantify new growth opportunities across local agencies, cooperatives, and facilities portfolios.
- Partner with Sales and Government Affairs to build go-to-market strategies, support pursuits, and expand JOC adoption.
- Engage with large contractor networks to improve capacity, performance, and program growth.
- Drive cross-sell and upsell motions in collaboration with Product, SAM, and Sales.
- Ensure platform visibility and data transparency for clients; escalate product gaps with clarity and business impact.
Team Development & Talent Management - Recruit, mentor, and develop regional staff, fostering a culture of accountability, collaboration, and continuous improvement.
- Conduct regular performance reviews and provide coaching to support growth, while implementing workforce plans aligned with business needs.
- Identify skill gaps and create targeted development opportunities to build leadership capability and strengthen team performance.
- Foster a culture of accountability, urgency, and excellence.
KEY SKILLS - The ideal candidate for this role will excel in the following areas.
- Strategic Leadership - Can set direction, build strategy, and execute.
- General Management/ Financial Acumen: Full command of P&L, forecasting, risk, and commercial decision-making
- Customer-Centric - Builds strong relationships with senior stakeholders and ensures long-term satisfaction.
- Operational Excellence - Knows how to run programs with discipline and process rigor.
- Team Builder - Can hire, develop, and lead a high-performing team.
- Problem Solving - Applies analytical thinking and creativity to resolve operational and strategic issues quickly.
- Initiative - Takes ownership of regional performance, anticipates challenges, and implements proactive solutions.
- Adaptability - Responds effectively to change and leads teams through evolving priorities.
QUALIFICATIONS- Experience: 5+ years in leadership roles managing large teams and complex public-sector accounts.
Bonus or EquityThis position is also eligible for bonus as part of the total compensation package.
Pay RangeThe salary range for this position (in local currency) is 114,100.00 - 190,500.00
