Position Overview Regional Directors support the Hospital Administrators, Managers and Medical Directors to deliver quality care and meet their financial goals while creating a positive employee and client experience. The Regional Manager is responsible for financial results in an area of Hospitals and clinics generating $37MM in combined annual revenue. We require a hands-on approach to finding the best local solutions for our pets, clients and community.
Key Responsibilities - Achieving plan revenue and managing controllable costs
- Developing service focused doctor / client communication
- Staff development, engagement and retention
- Doctor retention and recruitment
- Regional acquisition onboarding support and facilitation
- Ability to travel 60% of the time
- Work with Hospital Managers and Medical Directors to develop behaviors which positively impact engagement, revenue and cost control
- Review scheduling efficiency with managers regularly to adapt to the needs of the business
- Ensure consistency and accuracy of pricing and inventory control
- Identify and prepare written plans for internal revenue building and marketing efforts
- Work with the Medical Directors to anticipate DVM needs and initiate recruitment
- Challenge and coach Managers to handle personnel issues and develop an accountability culture.
- Review facility, equipment and inventory needs and discuss at weekly or biweekly intervals
- Oversee and participate in practice management updates and training at all levels
Qualifications (Required) - Four-year college degree
- Capability to work efficiently in an unstructured, fast-paced environment
- Strong leadership ability
- 2-5+ years in Veterinary or Human Healthcare
Preferred Skills (Nice to Have) - Hospital management or business degree a plus
What We OfferWe care deeply about supporting our team members - professionally and personally. Benefits include:
- Medical, dental, and vision insurance
- Paid Parental Leave (birth, adoption, foster)
- 401(k) with discretionary contribution
- Team Member Pet Discounts
- Emotional wellbeing support - including Calm app access and 24/7 EAP
- CE stipends and career development resources
- Grant Circle - a relief fund for team members facing personal hardship
- Local hospital culture backed by national resources
Pay Range
$150,000-$170,000 USD
