Description Position at BayMark Health Services
Regional Director of Operations - Located in Ohio.
Are you a proven leader with a passion for driving operational excellence and improving lives? BayMark Health Services, the largest provider of opioid treatment programs in the U.S., is seeking a Regional Director of Operations to oversee and optimize the performance of treatment centers across Ohio.
As a Regional Director, you'll serve as a business unit owner, directly supervising Treatment Center Directors and ensuring the clinical, financial, and operational success of your region. From driving growth and building high-performing teams to fostering compliance and maintaining quality patient care, you'll make a measurable difference in the lives of those we serve.
Essential Duties & Responsibilities: - Provides strategic direction and leadership to Treatment Center Directors (TCD) staff.
- Develop and execute strategic plans for your region to achieve financial, operational, and clinical goals.
- Monitor budgets and financial performance, taking proactive measures to improve results.
- Ensure adherence to all federal, state, and local regulations across assigned treatment centers.
- Build, develop, and hold leadership teams accountable for achieving performance objectives.
- Drive patient growth, retention, and access to services within your region.
- Represent BayMark in community, legislative, and industry settings to build key relationships.
- Ensure compliance with company policies, procedures, and audit findings.
- Oversee human resources activities, staffing, and team member development.
- Leads change by communicating vision and gaining commitment of staff.
- Aligns business objectives to support the BayMark's strategic goals.
- Establishes yearly goals and assists departmental managers in establishing annual goals, reviews progress towards goals quarterly.
- Tracks progress on established success metrics.
- Oversees book of business within region and identifies market opportunities
- Partners with National Support staff to drive profitable growth and deliver quality patient care.
- Attracts, coaches and develops talent to ensure a staff capable of carrying out business strategies
- Supports a strong performance management and culture of accountability by mentoring staff and providing frequent and constructive feedback.
- Contributes to BayMark Health Services' success by developing departmental and individual staff goals, measuring results, rewarding achievement or taking corrective action, as necessary.
- Participates in the company's annual operating and long-term strategic planning process.
- Collaborates with the senior leader team to evaluate results; establish a future vision; and develop strategic plans, actions and success metrics.
- Adheres to the BayMark Health Services' Standards of Ethical Conduct, displaying, as applicable, ethical behavior in the areas of business ethics, legal compliance, confidentiality, conflicts of interest, vendor relationships and the reporting of questionable activities.
- Incorporates CQI principles into daily activities focusing on process improvements, patient safety and premier patient satisfaction.
- Initiates, develops and supports organizational processes and systems that ensure the effective and efficient delivery of patient care.
- Facilitates an environment that promotes team building and collaboration. Motivates, encourages and empowers staff to achieve personal, team, departmental and organizational goals. Recognizes individual and team accomplishments.
- Mentors leaders and management in career growth and actively cooperates in succession planning efforts at the System level with special emphasis on retaining and recruiting a diverse work force while supporting diversity initiatives and goals.
- Maintains knowledge and achieves compliance with federal, state and local regulatory requirements, licensure, accreditation requirements, record procedures and internal controls.
- Participates in developing regional policies, procedures and directives as requested and communicates appropriately to ensure compliance is achieved.
- Others duties, as assigned.
Qualifications: - Bachelor's Degree Required
- Ten (10) years of relevant healthcare management and operations experience required
- Experience working in Medication-Assisted Treatment and/or substance use disorder treatment preferred
- Experience working in outpatient Mental Health services required
- Multisite operations experience required
- Ability to read and interpret financial data
- Strong knowledge on current Substance Use Disorder treatment information - specifically the current trends in Medication Assisted Treatment for Opioid and Alcohol Use Disorders
- Strong knowledge on outpatient Mental Health Services for children, adolescents, and adults
- Demonstrated success in building high performing operating teams
- Demonstrated success in driving initiatives that yield strong results
- Excellent interpersonal and communication skills and time management skills
- Ability to travel up to 75% (3 out of 4 weeks).
- Ability to identify and develop long-term solutions
- Demonstrated ability to effectively coach and manage clinic leadership team including but not limited to; Treatment Center Directors, Clinical Supervisors and Directors.
- Satisfactory references from employers and/or professional peers
- Satisfactory criminal background check
- Satisfactory drug screen
Benefits: - Competitive salary
- Comprehensive benefits package, including medical, dental, vision and 401(K)
- Generous paid time off
- Excellent growth and development opportunities
- Satisfying and rewarding work striving to overcome the opioid epidemic
