Regional Director of Operations

Anschutz Entertainment Group (AEG)

• $90K — $110K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Post-secondary degree/diploma in Hospitality and/or Environmental Services Management
  • Minimum of 5 years management experience in a related field
  • Prior experience in food services, housekeeping, and/or laundry management
  • Excellent communication skills, both oral and written
  • Intermediate proficiency in Word, Excel, and Outlook
  • Strong problem-solving, organization, and coordination skills
  • CSNM Designation is an asset

Responsibilities

  • Oversee all aspects of support services and operations, including budgeting and financial management
  • Monitor and maintain quality control procedures and ensure compliance with operating practices
  • Ensure seamless execution of daily services to meet high standards
  • Engage and maintain an energized workforce focused on customer service excellence
  • Analyze financial performance weekly to drive operational improvements

Benefits

  • Opportunity to lead a dynamic team in a supportive environment
  • Engagement in innovative trends in food services
  • Professional development opportunities
  • Collaborative work culture focused on employee satisfaction
  • Access to resources and support from Compass Group Canada
Full Job Description
Position: Regional Director of Operations

The Regional Director of Operations is responsible for assuring the delivery of high quality Support Service operations, including financial performance, excellence in customer service and maintaining an engaged employee work force.

Duties:

  • The Regional Director is responsible for all aspects of support services and operations including: budgeting, financial management and weekly analysis in addition to maintaining both client and Compass standards to assure a safe environment for all residences and employees
  • The successful candidate will assure quality control procedures are monitored; maintained and established operating practices are strictly followed.
  • Ensure seamless operations of various day to day services are consistently run in an exemplary fashion.


Required:

  • A Great attitude!
  • Post-secondary degree/diploma in Hospitality and/or Environmental Services Management diploma
  • A minimum of 5 years management experience and directing a team in a related field.
  • Good standing in all required qualifications as stipulated by the client and Compass Group Canada.
  • Prior experience in food services, housekeeping and/or laundry management.
  • Excellent communication skills (oral and written)
  • Intermediate level of expertise with Word, Excel and Outlook.
  • Maintain excellent relationships with clients and customers.
  • Strong problem solving, organization and coordination skills.
  • Excellent leadership, coaching and supervisory abilities.
  • Positive energetic personality.
  • Solid experience in fiscal management.
  • Current with the latest innovative trends in food services.
  • Highly organized with attention to detail and strong ability to multi-task.


Asset:

  • CSNM Designation

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