District Manager, Resident Food and Environmental Services

Anschutz Entertainment Group (AEG)

• $77K — $90K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in Food Service Management and/or Environmental Services, preferably in healthcare
  • Strong leadership and supervisory skills
  • Experience in Healthcare/Senior Living/Long-Term care settings
  • Hands-on experience in resident nutrition management
  • Membership in the Canadian Society of Nutrition Management required
  • Proven financial management skills
  • Ability to manage multiple sites in complex environments

Responsibilities

  • Ensure nutritional and therapeutic needs of residents through menu planning and standardized recipes
  • Maintain excellent client relationships to support account retention
  • Incorporate patient preferences into service delivery
  • Support on-site management with Compass program implementation and staff training
  • Ensure budget compliance
  • Assist in new business development through operational reviews and presentations
  • Implement a Food Safety Plan adhering to quality assurance measures

Benefits

  • Group benefits
  • Employer RRSP contributions
  • Discretionary bonus or incentive programs
  • Commitment to competitive compensation
  • Compliance with pay transparency legislation
Full Job Description
District - West End Toronto and other regions as assigned

The salary range for this position is $77,000 to $90,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence-based tools may be used at certain stages of the recruitment and applicant screening process.

The District Manager, Resident Food and Environmental Services is responsible for supporting on-site management with leadership, mentoring and guidance for everyday Patient Food Operations and EVS Management. You will be a key player when it comes to compliance, ensuring company standards are met and establishing training and audit tools.

Now, if you were to come on board as one of our District Manager, we'd ask you to do the following for us:

  • Ensure the nutritional and therapeutic requirements of residents are met through menu planning, the development of standardized recipes, and production sheets.
  • Responsible for excellent client relationships and high level customer satisfaction that promotes, and supports account retention.
  • Develop and maintain a strong knowledge of patient preferences and incorporates these preferences into service delivery.
  • Support on-site management in the implementation of Compass programs and supports training to staff, supervisors, and management.
  • Maintain budget compliance.
  • Support new business through sales, analysis, operational review, formal reports, and presentations.
  • Implement and control a Food Safety Plan that incorporates all Quality Assurance measures including but not exclusive to HACCP, WHMIS, and all WSIB/WCB regulations; plus comply with the Company Audit procedures and schedule.
  • Work with managers in establishing priorities and quality assurance best practices, through the establishment of standards, training, operational procedures, and audits tools .
  • Conduct regular visits to client locations to observe and review operations.


Experience & Qualifications

Think you have what it takes to be the District Manager? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role

  • 5+ years of Food Service Management and/or Environmental Services experience and multi-unit experience in healthcare.
  • Strong leadership skills and proven ability to supervise and secure the co-operation of the managed employees.
  • Preferred experience in Healthcare/Senior Living/Long-Term care setting or related.
  • Hands-on experience in resident nutrition management and related operations management.
  • Canadian Society of Nutrition Management membership is required
  • You are in good standing in all required qualifications as stipulated by the client and Compass Group Canada.
  • Experience managing multiple sites in complex environments (union and non-union).
  • Proven Financial Management skills within a comparable size business portfolio.
  • Effective team player who works collaboratively with others
  • Ability to create and maintain excellent relationships with clients and customers.
  • Able to work and communicate effectively with stakeholders and customers
  • Valid driver's license and the ability to travel over-night as required (Minimal)

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