Responsibilities

• Act with integrity and honesty.
• Model servant leadership
• Balance short-term needs with long-term goals/objectives

Build High Talent Crew

• Ensure people feel cared for and connected to each other and foster a culture that values inclusion and diversity.
• Present facts clearly, coach effectively, and actively listen to inspire trust and respect of direct reports.
• Lead a regional team of district managers (DMs) with a focus on engagement and performance.
• Continually build capability by coaching DMs through problem-solving and decision-making processes
• Generate a strong talent pipeline, hire quality candidates, prioritize training and development, mitigate human resources issues, and foster retention.
• Provide an exceptional employee experience by identifying opportunities for and approving promotions, while also taking disciplinary action, including terminations, as needed.
• Grow and develop team of DMs while building pipelines for future DM talent within the districts.
• Equip and empower DMs to make strategic and tactical decisions that increase employees engagement and positively impact the bottom line.
• Visit stores regularly to observe store performance and work environment in order to provide feedback and recognition to store managers and DMs.
• Communicate proactively with DMs and store managers to support their effective implementation of directives, policies and procedures.
• Create buy-in from direct reports to adopt change—inviting input and ideas, while establishing clear expectations about the path forward.

Drive Business Performance

• Demonstrate advanced application of business acumen and make data-driven decisions resulting in positive outcomes for the region
• Translate and communicate a clear, compelling company vision to the team that empowers them to meet or exceed company objectives.
• Work cross-functionally with corporate leaders to advocate for resources, solve problems, improve processes, and enhance store performance
• Build strong relationships and work closely with corporate business partners (i.e., HR, finance, real estate, construction, etc.) to capitalize on business opportunities
• Analyze critical business results and regularly visit stores to drive greater performance among the DMs in your region
• Leverage reports and metrics to make decisions that drive sales, improve the customer experience, and increase profitability
• Drive accountability and ensure attainment of budget by controlling expenses, protecting company assets, driving sales, and maximizing profit margin
• Strategically plan for operational enablement of revenue growth
• Collaborate with, and provide helpful feedback to, regional support team
• Listen carefully and prioritize interactions with associates at many levels within the region to stay informed of and proactively support regional needs
• Encourage and empower regional team members to experiment and pilot more effective ways of working
• Achieve results without compromising quality or integrity of work and adhere to company policies and local, state and federal laws

Cultivate Culture of Customer-Obsession

• Create and sustain a sales culture that achieves regional business performance results.
• Ensure exceptional customer experiences through the application of the Five Below service model
• Strategically assess districts and coach leaders within district to drive consistency of customer experience and incremental sales growth
• Perform other duties as needed

Qualifications:

• Bachelor27s Degree in related field
• 10+ years retail experience with 5+ years multi-store management
• Experience in retail operations
• Strong organizational, analytical, and decision-making skills
• Strong oral and written communication skills
• Ability to plan strategically and utilize time effectively to accomplish business objectives
• Ability to exercise independent decision-making and work under little supervision
• Proven ability to lead, coach, and motivate staff in different locations
• Strong business acumen and problem-solving skills
• Proven ability to successfully execute corporate business plans
• Proficiency in computer use and standard office applications
• Ability to travel 50% of the time

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