Regional Director, Grocery Operations

ML6

$100K — $130K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Deep grocery experience with a hands-on approach
  • Proven multi-unit leadership track record, transitioning from Store Manager to regional/district roles
  • Strong grasp of operational KPIs: shrink, turns, labour, and forecasting
  • Hands-on leadership style, comfortable with coaching in-store teams
  • Ability to connect strategic initiatives to actionable improvements
  • Experience in managing store renovations or operational projects
  • Collaborative leadership style that fosters respect among teams

Responsibilities

  • Lead operations across multiple grocery locations for consistent performance
  • Drive enhancements in inventory management and shrinkage control
  • Elevate store standards in merchandising, cleanliness, and customer experience
  • Act as operational expert for departments like produce, deli, and fresh grocery
  • Identify operational gaps and implement best practices across locations
  • Support renovations and upgrades as the business expands
  • Collaborate with leadership to shape the grocery division strategy

Benefits

  • Opportunities for professional growth and advancement within a dynamic grocery platform
  • Involvement in hands-on leadership impacting multiple locations
  • Chance to directly enhance customer experience and team capabilities
  • Engagement in shaping the operational strategy of a growing division
  • Support for large-scale renovations and operational improvements
Full Job Description
The Opportunity:

As they continue to scale their grocery platform, they are looking to bring in a true operator, someone who has grown up in grocery, understands it at a granular level, and can drive performance across multiple locations.

This is not a head office, sit-back-and-report role. This is hands-on, sleeves-rolled-up leadership where you will directly impact store performance, team capability, and operational consistency across the network.

What You'll Be Doing:

  • Lead operations across a portfolio of grocery locations, ensuring consistency in execution and performance
  • Drive improvements in inventory management, shrinkage control, forecasting, and in-stock performance
  • Elevate store standards and execution - everything from merchandising to cleanliness to overall customer experience
  • Act as the go-to operational expert across departments, including produce, deli, and fresh grocery
  • Identify gaps, implement best practices, and continuously raise the bar across all locations
  • Support and execute store renovations and facility upgrades as the business continues to expand
  • Partner with leadership to shape the go-forward strategy of the grocery division

What You'll Need to Be Successful:

  • Deep grocery experience - you've lived it, not just managed it from a distance
  • Proven track record in multi-unit leadership, ideally having progressed from Store Manager into a broader regional/district role
  • Strong operational instincts - you understand the levers: shrink, turns, labour, standards, forecasting
  • Hands-on leadership style - you're comfortable in-store, coaching teams and showing what "good" looks like
  • Ability to connect strategy to execution and drive measurable improvement across locations
  • Experience with store renovations or large-scale operational projects is a strong asset
  • A collaborative, practical leadership style - someone people respect and want to work with

Compensation Range: $100,000 - $130,000 Base Salary

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