Dollar Tree

Regional Director

Dollar Tree • $135K — $160K *
Phoenix, AZ 85032In-Person
Retail & Consumer Goods
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred or equivalent experience.
  • 5+ years of progressive multi-unit retail leadership experience.
  • Proven track record in driving sales growth and operational excellence across multiple locations.
  • Demonstrated success in leading and developing field leadership teams.
  • Strong financial acumen with P&L management experience.
  • Ability to effectively lead through change and large-scale initiatives.
  • Excellent communication and relationship-building skills.
  • Strong proficiency in Microsoft Office Suite and reporting tools.

Responsibilities

  • Lead and develop a high-performing team of District Managers.
  • Execute zone priorities and strategies across all stores.
  • Conduct regular business reviews to evaluate performance and implement improvements.
  • Maintain high standards for store presentation and operational excellence.
  • Recruit, develop, and retain top talent within the region.
  • Drive operational and merchandising consistency across all stores.
  • Partner cross-functionally to support market growth and operational priorities.

Benefits

  • Medical, Dental, and Vision Coverage
  • Employee Assistance Program (EAP)
  • Retirement Plan with Company Match
  • Employee Stock Purchase Plan
  • Educational Assistance Program
  • Paid Time Off
  • Associate Discounts and PerkSpot Program
  • Career Growth and Leadership Development Opportunities
  • Flexible spending account, life and disability insurance
  • Paid holidays annually
Full Job Description
The Regional Director, Store Operations is responsible for leading a high-performing team of District Managers to drive operational excellence, profitable sales growth, talent development, and exceptional customer experiences across an assigned region. This role provides leadership and accountability for the financial, operational, merchandising, and people performance of all stores within the region.

Reporting directly to the Zone Vice President, the Regional Director serves as the senior operational leader for the region, translating zone strategy into execution through a team of District Managers. This role partners closely with Human Resources, Asset Protection, Real Estate, Store Support Center teams, and other cross-functional partners to drive operational consistency, profitable growth, and talent development while ensuring Dollar Tree standards are consistently executed across the region.

Principal Duties & Responsibilities

Operational Leadership & Execution
  • Lead, develop, and hold accountable a team of District Managers responsible for achieving sales, profitability, operational, and customer service objectives.
  • Execute zone priorities and strategic initiatives while ensuring consistent execution across all stores within the region.
  • Drive consistent execution of company programs, operational initiatives, merchandising standards, and store processes.
  • Conduct regular business reviews to evaluate performance, identify opportunities, and implement action plans to improve results.
  • Ensure stores maintain high standards of presentation, merchandising, inventory management, signage, and operational excellence.
  • Promote a culture of accountability, ownership, and continuous improvement throughout the region.
  • Provide regular updates and business insights to the Zone Vice President regarding sales performance, operational opportunities, talent needs, and market conditions.

Financial Management & Business Performance
  • Maintain full P&L accountability for the assigned region, including sales, payroll, expenses, shrink, and profitability.
  • Analyze key business metrics and company reporting to identify trends, opportunities, and performance gaps.
  • Develop and execute strategies to drive profitable sales growth while effectively managing expenses and operating costs.
  • Ensure District Managers effectively utilize reporting and analytics to identify business outliers and improve store performance.
  • Build financial acumen within the field leadership team through coaching, business reviews, and performance management.

Talent Development & Organizational Leadership
  • Recruit, develop, and retain top talent at all levels within the region.
  • Create succession plans and leadership development strategies to build a strong pipeline of future District Managers and Store Managers.
  • Coach and mentor District Managers to strengthen leadership capabilities, operational expertise, and business acumen.
  • Partner with Human Resources on workforce planning, talent acquisition, employee relations, performance management, and organizational development initiatives.
  • Facilitate leadership meetings, town halls, onboarding programs, and development sessions as needed to support business objectives.

Merchandising & Customer Experience
  • Partner with the Zone Vice President and Zone Operations Director to ensure effective execution of merchandising initiatives and sales-driving programs.
  • Drive operational and merchandising consistency across all stores while maintaining Dollar Tree's value, convenience, and discovery shopping experience.
  • Ensure stores deliver a high level of customer service through strong leadership presence, associate engagement, and operational execution.
  • Identify and communicate field opportunities that support sales growth, operational efficiencies, and customer satisfaction.

Asset Protection, Compliance & Inventory Integrity
  • Foster a strong shrink-awareness culture and ensure effective execution of asset protection programs across the region.
  • Partner with Asset Protection and Risk Management teams to reduce loss, improve compliance, and protect company assets.
  • Maintain accountability for inventory integrity, inventory controls, and operational compliance standards.
  • Ensure stores operate in compliance with company policies, procedures, and regulatory requirements.

Strategic Growth & Cross-Functional Partnership
  • Support the Zone Vice President in executing strategic growth plans, market expansion initiatives, organizational development efforts, and operational priorities across the region.
  • Partner with Real Estate teams to identify opportunities for new stores, relocations, expansions, and market growth.
  • Collaborate with Store Support Center partners to ensure effective communication, issue resolution, and execution of company priorities.
  • Serve as a key voice of the field by providing insights and recommendations that support continuous business improvement.


Minimum Requirements
  • Bachelor's degree preferred or equivalent combination of education and experience.
  • 5+ years of progressive multi-unit retail leadership experience in a high-volume, fast-paced environment.
  • Proven track record of driving sales growth, operational excellence, and profitability across multiple locations.
  • Demonstrated success leading, developing, and coaching field leadership teams.
  • Strong financial acumen with experience managing P&L performance and business analytics.
  • Experience leading through change and executing large-scale operational initiatives.
  • Strong communication, relationship-building, and influencing skills.
  • Proficiency with Microsoft Office Suite and other business systems and reporting tools.
  • Ability to travel extensively throughout the assigned region.


Preferred Qualifications
  • Discount retail, grocery, convenience, big box, or specialty retail experience preferred.
  • Experience managing large geographic territories and complex multi-unit operations.
  • Proven ability to build high-performing teams and develop future leaders.
  • Strong understanding of merchandising, inventory management, asset protection, and workforce planning.


Start Rate = $135,000-$160,000 based on experience plus bonus and equity.

The company offers Health, Dental, & Vision, a flexible spending account, life and disability insurance benefits, a 401k plan, PTO, paid holidays annually, and an employee stock purchase plan.

Your Perks and Benefits
  • Medical, Dental, and Vision Coverage
  • Employee Assistance Program (EAP)
  • Retirement Plan with Company Match
  • Employee Stock Purchase Plan
  • Educational Assistance Program
  • Paid Time Off
  • Associate Discounts and PerkSpot Program
  • Career Growth and Leadership Development Opportunities
  • And more!


Full time

Phoenix, Arizona

Field Leadership

Dollar Tree

About Dollar Tree

Dollar Tree is a chain of discount stores that carries a variety of merchandise including housewares, glassware, dinnerware, cleaning supplies, candy, snacks, food, health and beauty, toys, gifts, gift bags and wrap, party supplies, stationery, craft supplies, teaching supplies, books, seasonal décor, and more for $1 or less.

Dollar Tree Careers

Joining Dollar Tree's vibrant team offers more than just a job; it opens the door to a wealth of job opportunities and a promising career path in the retail industry. As a crucial player in cost-effective retailing, Dollar Tree provides a dynamic platform for both seasoned professionals and those at the start of their career journey.

Work You’ll Do

At Dollar Tree, every position is a chance to experience growth through innovation and leadership. Our team members are encouraged to lead projects and initiatives that redefine the norm and foster significant advancements in the retail sector. With a culture rooted in collaboration and diversity, we offer a workplace where ideas flourish and inclusivity is the norm.

Explore Professional Development

Dollar Tree is committed to the professional growth of its employees through robust training programs and leadership development opportunities. Our focus on internal promotion and career advancement ensures that every team member has the tools they need to succeed and climb the career ladder within the company.

Innovate and Lead

Join a team where innovation is at the heart of everything we do. Dollar Tree is a leader in developing cost-effective solutions that don’t just follow market trends but set them. Here, your skills in networking, creativity, and strategic thinking will be honed to perfection.

Be Part of a Diverse and Inclusive Team

Diversity and inclusion are more than just buzzwords at Dollar Tree; they are integral to our company culture. We believe in empowering our employees by respecting and valuing what makes them unique. This commitment is reflected in our diversity training programs, which are designed to foster an inclusive environment that promotes career longevity and satisfaction.

Internship Opportunities

For those new to the workforce, Dollar Tree’s internship programs offer a gateway to full-time employment and a firsthand look at the retail industry's fast-paced nature. Interns at Dollar Tree gain invaluable experience, working alongside seasoned professionals and participating in projects that impact our business on a global scale.

Benefits That Support Your Life and Growth

Choosing a career at Dollar Tree means access to competitive benefits designed to support you both professionally and personally. From health and wellness plans to educational assistance, we ensure our team members receive the support they need to achieve their best at work and beyond.

Join Our Team

Are you ready to take the next step in your career? Explore the available positions at Dollar Tree where your skills and passion can lead to exceptional opportunities. Whether you’re applying for your first job or seeking a leadership role, your journey towards a fulfilling career starts here.

Stay Connected

Keep up to date with the latest at Dollar Tree by following our careers blog. Gain insights from our team, learn about our innovative practices, and stay informed about upcoming job opportunities and company news.

Apply Now

Ready to make a difference? Submit your resume, complete your profile, and prepare for an interview where you can showcase your unique abilities and learn more about the exciting career paths at Dollar Tree.

SEARCH DOLLAR TREE JOBS

Join us at Dollar Tree, where opportunities to thrive are endless, and every employee plays a critical role in our success. Let’s grow together in a company that values innovation, leadership, and a commitment to diversity and professional growth.
Learn more about Dollar Tree
Size
61,886 employees
Market Cap
$31 billion
Industry
Food & Beverages
Net Income
$1.3 billion
Founded
1986
5 Year Trend
+4.9%
Revenue
$25.5 billion
NASDAQ
DLTR
* Ladders Estimates

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