Royal Bank of Canada

Regional Banking Manager

Royal Bank of Canada • $75K — $95K *
Morgantown, WV 26505In-Person
Finance & Insurance
5 - 7 years of experience
3 weeks ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Finance, Banking, or related field; Master's preferred.
  • 7-10 years of retail banking experience, with 3-5 years in management.
  • Strong leadership and team management capabilities.
  • Thorough understanding of banking regulations and compliance.
  • Proven success in sales and business growth.
  • Exceptional customer service and client relationship management abilities.
  • Analytical thinker with problem-solving and decision-making skills.
  • Excellent communication and interpersonal skills.
  • Proficient in banking software and Microsoft Office Suite.

Responsibilities

  • Develop and execute strategies for business growth and profitability.
  • Oversee performance of multiple retail bank branches to achieve sales and service goals.
  • Lead, coach, and foster professional development among branch managers and teams.
  • Engage with the community and participate in local organizations.
  • Ensure compliance with banking regulations and company policies.
  • Analyze market trends and customer needs to improve products and services.
  • Sustain strong relationships with customers and key stakeholders.
  • Implement risk management policies to reduce financial risks.
  • Collaborate with other departments to enhance customer experience.
  • Prepare performance reports for senior management.

Benefits

  • Opportunity for professional development and growth within the company.
  • Involvement in community engagement initiatives.
  • Collaborative work environment across departments.
  • Exposure to diverse operational and market challenges.
Full Job Description
Job Title: Regional Retail Banking Manager

Job Summary:
The Regional Retail Banking Manager is responsible for overseeing the operations, performance, and growth of retail banking branches within an assigned region. This role involves developing and implementing strategic plans, leading community engagement efforts, ensuring customer satisfaction, driving sales, and ensuring compliance with banking regulations. The region manager will lead branch managers and staff to achieve financial targets, enhance service delivery, and maintain operational efficiency.

Key Responsibilities:
  • Develop and implement strategies to drive business growth and profitability across the region.
  • Oversee the performance of multiple retail bank branches to ensure they meet sales, revenue, and customer service goals.
  • Lead, coach, and develop branch managers and teams to enhance performance and professional growth.
  • Lead community engagement activities for the region and be actively involved in local community organizations
  • Monitor and ensure compliance with banking regulations, company policies, and industry standards.
  • Analyze market trends and customer needs to enhance product offerings and service delivery.
  • Establish and maintain strong relationships with customers, business partners, and key stakeholders.
  • Implement effective risk management policies to minimize financial and operational risks.
  • Work collaboratively with marketing, product development, and other departments to improve customer experience and engagement.
  • Prepare and present performance reports to senior management and stakeholders.
  • Ensure that operational efficiency and high-quality service are consistently maintained across all branches.

Qualifications and Requirements:
  • Bachelor's degree in Business Administration, Finance, Banking, or a related field (Master's degree preferred).
  • Minimum of 7-10 years of experience in retail banking, with at least 3-5 years in a managerial role.
  • Strong leadership and team management skills.
  • Excellent understanding of banking regulations and compliance requirements.
  • Proven track record of achieving sales targets and driving business growth.
  • Exceptional customer service and relationship management skills.
  • Analytical mindset with strong problem-solving and decision-making abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in banking software and Microsoft Office Suite.
  • As required, must be compliant with Loan Officer Qualification Requirement of the SAFE Mortgage Licensing Act and Regulation Z.

Work Environment:
  • The role requires frequent travel within the assigned region to visit branches and attend meetings.
  • May involve extended work hours to meet business needs and deadlines.
  • Typically, the employee may sit to perform their work. However, there may be some standing, walking, bending and carrying of light items in the course of work.


This position is ideal for a strategic, results-driven professional with a strong background in retail banking and a passion for leadership, community and customer service. If this is you, we encourage you to apply!

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities awaiting you at RBC. Explore the possibilities with Royal Bank of Canada, where your future is filled with potential and the path to success is paved with countless opportunities for professional and personal growth. Join us and shape not just your career but the future of the financial industry.
Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
Finance & Insurance
5 Year Trend
+8.7%
NASDAQ
RY
* Ladders Estimates
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