Job DescriptionReporting to the HR Director, Global Operations, the HR Manager, US & Canada will lead the HR team supporting employees across the United States and Canada. This role serves as a strategic business partner, working closely with business and functional leaders to develop and execute people strategies that strengthen organizational effectiveness, workforce planning, talent development, and employee engagement.
We are seeking an experienced and results-driven HR leader to oversee HR support across the United States and Canada. In this role, you will partner with business leaders to shape and execute people strategies that drive organizational performance, employee engagement, and workforce effectiveness. You will provide expert guidance on employee relations matters, champion HR programs and processes, and lead key HR initiatives including projects with regional and global impact, while partnering with stakeholders to align people strategies with business objectives.
As a key member of the HR leadership team, you will lead and develop a high-performing HR team, influence organizational change, and collaborate with stakeholders across the business to deliver impactful people solutions that support both regional and global objectives.
Responsibilities- Collaborate between Corporate HR and client groups for effective communication, trust, and problem solving.
- Ensure effective implementation of Corporate HR programs and processes within the region.
Ensure country HR processes and programs are operating effectively, aligned with Corporate; and comply with applicable legal and regulatory requirements. - Identify and lead the re-engineering of processes, management/employee development, workflow efficiencies, and organizational design in partnership with key stakeholders.
- Identify the need for and develop or support effective change management and communication plans for people-related changes with area of responsibility to appropriately manage risk and deliver on organizational goals.
- Anticipate and partner with other stakeholders to understand the people requirements and implications of business projects, initiatives, and action plans; and turn them into people priorities and HR solutions and action plans.
- Exert influence to create positive change and proactively mitigate and resolve employee issues.
Act as a trusted advisor on sensitive/complex people-related matters to ensure business needs are met while mitigating employment risk for the company and ensuring actions are aligned with the company's values and culture. - Provide guidance and coaching to various levels of management concerning employee engagement, performance management, career development, talent assessment, and retention.
- Proactively identify opportunities and assess improvements to the employee experience and partner with key stakeholders to develop and implement solutions.
- Lead and develop a high-performing local/regional HR team to provide efficient and effective support.
This position directly supervises professional HR staff.
Qualifications- Bachelor's degree in Business Administration, Human Resources Management, or related field
Typically, 10 or more years experience in multiple HR functions including compensation, global mobility, and/or a generalist role, including 5+ years managing HR staff - Experience managing a team across multiple locations including offshore and manufacturing locations is preferred
- Relevant international country HR experience, preferably within the region of HR support
- Demonstrated ability to objectively coach employees and management through complex issues
- Has relevant experience or demonstrated ability in turning business strategies into people-related actions; including development of strategic goals, identifying tactical plans to implement a strategy, and managing plan execution
- Experience developing and leading others in the development of change management plans; including risk management, stakeholder identification, and communications
- Thorough understanding and hands-on application of internal and external HR principles, concepts, practices, and standards
- Experience developing business cases and presentations for senior leadership review
- Strong project management, process development, and continuous improvement skills
- Strong relationship, influence, and conflict management skills
- Ability to adapt to and communicate in a multi-cultural environment
- Adaptable to conflicting priorities, multiple projects, and time pressures
- Strong quantitative and qualitative analytical skills (including Excel and dashboards)
Working Conditions
This position is eligible for hybrid work and requires some flexibility (generally less than 10%) in working outside of normal hours to accommodate meetings with others around the globe.
This position is considered OFFICE WORK which is characterized as follows.
- Almost exclusively indoors during the day and occasionally at night
- Occasional exposure to airborne dust in the workplace
- Work surface is stable (flat)
