State of Illinois

Region 2 Field Operations Supervisor (Senior Public Service Administrator, Opt.8N)

State of Illinois • $123K — $147K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or higher in nursing or equivalent experience.
  • Registered Nurse licensure in Illinois.
  • 4 years of progressively responsible administrative experience in Public Health programs.
  • Experience with Medicare/Medicaid related programs preferred.
  • Knowledge of federal and state long-term care regulations preferred.

Responsibilities

  • Administer state licensure and federal certification survey processes for long-term care facilities.
  • Coordinate and review long-term care activities of field supervisors to ensure policy compliance.
  • Serve as primary supervisor for field operations.
  • Act as liaison with long-term care providers, public, and state/federal officials.
  • Develop and implement policies and procedures for field operations.
  • Engage with stakeholders regarding the long-term care survey process.
  • Perform additional related duties as assigned.

Benefits

  • Flexible and hybrid work schedules available.
  • Comprehensive health, life, dental, and vision insurance.
  • Pension plan through the State Employees Retirement System.
  • Deferred Compensation Program for supplemental retirement.
  • 10-25 days of paid vacation time plus 12 sick days annually.
  • Paid personal business days and holidays throughout the year.
  • 12 weeks of paid parental leave available.
Full Job Description
JobRequisition ID: 59144 Opening Date: 09/29/2026Closing Date: 10/13/2026Agency: Department of Public HealthClass Title: SENIOR PUBLIC SERVICE ADMIN (40070) Skill Option: Special License - Registered Nurse License Bilingual Option: NoneSalary: Anticipated Starting Salary $10,250 MONTHLY; Full Range $10,250 - $12,250 MONTHLYJob Type: SalariedCategory: Full TimeNumber of Vacancies: 1Bargaining Unit Code: NoneMerit Comp Code: Term Appointment/ Agency
Work Hours: Monday - Friday 8:30AM - 5:00PM (1 hour lunch)
Anticipated Hybrid Work Schedule Availability: 1 to 5 Days per week in office, depending on operational needsHeadquarter Location: 5415 N University St, Peoria, Illinois, 61614Work County: PeoriaAgency Contact: [email protected]

A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.

Position Overview

Office: Health Systems

Bureau: Long-Term Care

Division: Field Operations

The Illinois Department of Public Health is seeking a highly motivated, detailed oriented individual to serve as Field Operations Supervisor. This individual will administer and manage all field operations within the region, including licensure, federal and complaint surveys of long-term care facilities. The Field Operations Supervisor is responsible for preparing and reviewing performance data, as well as developing performance improvement strategies which may include managing staffing levels and training needs. This individual will serve as supervisor.

Benefits Statement

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
  • Flexible and hybrid work schedules are available in many program areas (when available and dependent upon position)
  • Competitive Group Insurance benefits including health, life, dental and vision plans.
  • Pension plan through the State Employees Retirement System
  • Deferred Compensation Program - voluntary supplemental retirement plan
  • Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
  • 10-25 days of paid vacation time annually (10 days for first year of state employment)
  • 12 paid sick days annually which carryover year to year
  • 3 paid personal business days per calendar year (pro-rated dependent on start date)
  • 13-14 paid holidays per year
  • 12 weeks of paid parental leave
  • Employee Assistance Program and/or mental health resources

*These are just a few of the many perks available to all State employees. For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Essential Functions

  • Subject to management approval, administers the implementation of the state licensure and federal certification survey process for long term care facilities within Region 2.
  • Directs, coordinates, and reviews the long-term care activities of the field supervisors ensuring that policies and procedures are consistent across work units and are aligned with the directives of the Division Chief and the Assistant Division Chief.
  • Serves as full-line supervisor.
  • Serves as the Department liaison with the long-term care provider industry, the public, other state agencies and federal officials regarding survey activities.
  • Develops and implements policy and procedures for field operation.
  • Meets and discusses the long-term care survey process with internal and external stakeholders.
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.


Minimum Qualifications

  • Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college.
  • Requires prior experience equivalent to four (4) years of progressively responsible administrative experience in Public Health related programs.
  • Requires licensure as a Registered Nurse in the State of Illinois.


Preferred Qualifications

  • Four (4) or more years of progressively responsible administrative experience in Medicare/Medicaid related programs.
  • Bachelor's degree or higher in nursing.
  • Certified by the Centers for Medicare & Medicaid as having passed the Surveyor Minimum Qualifications Test (SMQT).
  • Four (4) or more years knowledge of state and federal regulations related to long term care facilities.
  • Three (3) or more years of supervisory experience.
  • Two (2) years of experience establishing, maintaining, and improving cooperative working relationships with various stakeholders.
  • Two (2) years of experience drafting, reviewing, and implementing policies and procedures.
  • Two (2) years experience with business communication with other agencies.
  • Two (2) years of experience in Word, Excel, PowerPoint and Smart sheets.


Conditions of Employment

  • Requires ability to travel in the performance of duties.
  • Requires appropriate, valid driver's license.
  • Requires the ability to meet all agency vaccine/health related policies and guidance.
  • Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.
  • This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.

*The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Term Appointment:
Candidates hired into a term position shall be appointed for a term of 4 years and are subject to a probationary period. The term may be renewed for successive four-year terms at the Director of the Department of Public Health's discretion.

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

[email protected]

[email protected]

About State of Illinois

The name "Illinois" comes from a Native American word meaning "tribe of superior men." Louis Joliet and Father Marquette were the first Europeans to arrive in Illinois in 1673. Illinois became a state on December 3, 1818 and was the 21st state to enter the Union. The state motto is "State Sovereignty, National Union." Illinois is the fifth most populous state in the country with almost 12.9 million people. Abraham Lincoln and three other U.S. Presidents have called Illinois home, including Ulysses S. Grant, Ronald Reagan and Barack Obama. The General Assembly adopted the state slogan, "Land of Lincoln" in 1955. Springfield is the state capital and home to more Abraham Lincoln sites than any other place in the United States, including the Lincoln Home National Historic Site, Abraham Lincoln Presidential Library and Museum, Old State Capitol, Lincoln Tomb State Historic Site, and Lincoln-Herndon Law Office.

State of Illinois Careers

Join the dedicated team at the State of Illinois and discover a wealth of job opportunities where professional growth and innovation are at the forefront of its mission. The State of Illinois is renowned for its commitment to excellence and diversity, offering careers that cater to a variety of skills and interests.

Work You’ll Do

At the State of Illinois, every position contributes to the betterment of its community and the nation. Whether it's through leadership roles or entry-level positions, the impact of your work will be felt across various sectors. The State provides a platform where skills are honed, and professional aspirations are nurtured.

Explore Diverse Job Opportunities

The State of Illinois offers a range of employment options from administrative roles to environmental conservation, healthcare, and more. Each career path is equipped with comprehensive benefits and opportunities for career advancement.

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Kickstart your career with the State of Illinois through its dynamic internship programs. These opportunities are designed for those who are looking to develop their professional skills in a real-world setting, providing a stepping stone to full-time employment.

Innovative Work Environment

Innovation is key in the operations at the State of Illinois. Employees are encouraged to bring fresh ideas and perspectives to the table, driving the State towards efficiency and effectiveness in service delivery.

Professional Growth and Development

The State of Illinois is committed to the professional development of its team. With access to diverse training programs, including leadership development and diversity training, employees are well-equipped to ascend in their careers.

Benefits and Culture

The employment experience at the State of Illinois is enhanced by its inclusive culture and comprehensive benefits package. The State values the well-being and satisfaction of its team, ensuring a supportive and positive work environment.

Networking and Career Advancement

Networking within the State of Illinois can significantly enhance career trajectories. Employees have numerous opportunities to connect with leaders and peers through various events and professional groups, fostering a community of collaboration and support.

Join the Team

The State of Illinois is continuously hiring new talent. Explore open positions that match your skills and interests. The hiring process at the State of Illinois is transparent and thorough, ensuring that the best candidates are selected for the right positions. Prepare your resume, ace the interview, and join a team that values hard work and dedication.

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