Role OverviewThe Recruiting Operations Manager joins Harvey's Talent team to drive the systems infrastructure, process design, and AI-enabled automation that power a world-class recruiting function. The team's mission is to ensure every recruiter, hiring manager, and candidate experiences a seamless, data-informed hiring process from requisition open through Day 1. This role owns the end-to-end health of Harvey's recruiting technology stack-including Ashby architecture, integrations, and emerging AI tooling-and turns operational insights into scalable process improvements. Partnering closely with the Analytics team, they help define reporting requirements and interpret insights rather than building dashboards directly, ensuring data is translated into clear decisions for the talent organization. It is a high-impact opportunity to shape recruiting infrastructure at one of the fastest-growing AI companies during a period of rapid global expansion.
What You'll Do- Own administration, configuration, and optimization of the recruiting tech stack (Ashby, integrations, downstream systems), ensuring data integrity and seamless workflows across global teams.
- Design and implement process improvements that reduce recruiter friction, improve hiring velocity, and scale with organizational growth.
- Partner with the Analytics team to define reporting requirements, interpret recruiting data, and translate insights into actionable recommendations on pipeline health, funnel conversion, and capacity planning.
- Manage core recruiting operations workflows, including PID and requisition management, responding to recruiter and hiring manager tickets, and troubleshooting issues with offers and candidate communications.
- Identify and deploy AI-powered solutions across recruiting workflows-automating repetitive tasks, enhancing candidate experience, and enabling data-driven decision-making.
- Partner with Finance on headcount planning, People Operations on onboarding handoffs, and IT on system integrations to ensure cross-functional alignment.
What You Have- 5-8+ years of experience in recruiting operations, HR technology, or business systems administration, with progressive ownership of a recruiting tech stack.
- Deep hands-on expertise with modern ATS platforms (Ashby strongly preferred) including configuration, workflow design, and reporting configuration/usage.
- Demonstrated track record of implementing process improvements and automation-including AI/ML tooling-that measurably improved operational outcomes.
- Strong analytical mindset with the ability to partner with Analytics on dashboards and reporting, interpret data, and translate findings into strategic recommendations.
- Systems thinking orientation-ability to map dependencies across tools, teams, and processes, and anticipate downstream effects of changes.
- Excellent cross-functional communication skills and comfort partnering with Finance, Engineering, People, and IT stakeholders.
Compensation$131,300 - $196,900 USD
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