Rail Link Control Center Chief (SDA)

King County, WA

$121K — $146K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2 years in transit operations or equivalent experience
  • Proficiency in Rail SCADA Systems and emergency management panels
  • Strong safety standards compliance in public transit
  • Effective verbal and written communication skills
  • Knowledge of budget monitoring practices
  • Conflict resolution and problem-solving abilities
  • Intermediate skills in Microsoft Office applications.

Responsibilities

  • Supervise and direct personnel and equipment operations
  • Model positive leadership while managing staff performance
  • Represent management in disciplinary hearings and grievances
  • Collaborate with HR to resolve personnel issues
  • Act as first responder to rail incidents and accidents
  • Monitor and enforce operational policies and procedures
  • Coordinate emergency services during natural disasters.

Benefits

  • Full-time position with a diverse work schedule
  • Opportunities for leadership development
  • Commitment to equity and social justice in all operations
  • Support for employee training and professional development
  • Safety-sensitive position with related protocols in place.
Full Job Description
Salary: $121,576.00 - $146,972.80 Annually
Location : Operations & Maintenance Facility - 3407 Airport Way S, Seattle, WA
Job Type: Term-Ltd
Job Number: 2026JL27505
Department: MTD - Metro Transit
Division: Rail
Opening Date: 07/02/2026
Closing Date: 7/19/2026 11:59 PM Pacific
FLSA: Exempt
Bargaining Unit: C3 : PROTEC17-Transit Chiefs
Full- or Part-Time: Full Time

Summary
Learn how Metro connects you with what matters
* This position is open to current Career Service Rail King County employees that have successfully completed their probationary period. *
King County Metro Transit's Rail Division has an exciting opportunity for one (1) Special Duty Assignment (SDA) Link Control Center Chief position.
The Link Control Center Chief will be responsible for overseeing and supervising an assigned area within Rail Operations, including specific assignments in Operations, LINK Control Center, and Streetcar to achieve timely and cost-efficient service delivery consistent with established performance improvement goals and service level requirements.
The ideal candidate for this position will be able to communicate effectively with a diverse employee work group, proactively solve problems that impact service delivery and encourage a safety culture while inspiring high standards of customer service excellence, as well as the ability to motivate employees through building respect and trust.

Work Schedule
This position is anticipated to be full time, assigned 40 hours per week. Employees must be able to work any of the three shifts (day, swing, or graveyard)Work schedule may include non- standard work hours including evenings, weekends and holidays as needed. This position is part of a workgroup that provides 24 hours a day, 7 days a week, 365 days a year support. This position is exempt from the provisions of the Fair Labor Standards Act, and is therefore not eligible for overtime pay.

Safety Sensitive
This position is considered safety-sensitive. Applicants for positions defined as safety-sensitive are required to undergo drug testing prior to employment and, subsequent to the commencement of employment, will be subject to random, post-accident, reasonable suspicion, return to duty and follow-up drug and alcohol testing in compliance with Federal DOT alcohol and controlled substances testing program protocols.
Who May Apply

This position is open to internal King County Metro Rail Career Service candidates who have successfully passed their probationary period in their current Career Service position who meet the requirements for the position. This recruitment will be used to fill one (1) Special Duty Assignment (SDA) Transit Chief -Rail Operations (LCC) position.
This SDA position is anticipated to last up to twelve (12) months with the possibility of extension. This recruitment may also be used to establish an eligibility list to fill future SDA opportunities that may occur over the next twelve (12) months from the establishment of the list, at the discretion of the hiring authority.
To Apply:

Those interested must submit:

  • Complete all the required supplemental questions
  • Attach a Letter of Interest that describes:
    1. Why you are interested in the Link Control Center Chief position.
    2. How you meet the required qualifications and how your experience has prepared you to take on the job duties. This may include any experience or qualities that show how you have exhibited leadership and management successfully in a rapidly changing environment: and
    3. How you have demonstrated your commitment to Metro's True North and Values
  • Only the first two pages of your letter of interest will be reviewed.


Job Duties

Applying is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work.

As the Link Control Center Chief, you will:
  • Supervise, develop, and direct the work of personnel and equipment at the base, field and LCC as well as management support of the training unit.
  • Exhibit positive leadership and role modeling to encourage and support staff while managing employee performance. Chiefs assist in the selection of staff, assign work, counsel, and discipline subordinates in accordance with labor agreement provisions and Light Rail rules and procedures.
  • Represent management at disciplinary hearings and grievances, interpret labor contract provisions in support of supervisory role, including grievance resolution, establishing, and developing collaborative relationships with Union leadership, and assist in labor negotiations and contract changes as needed.
  • Work closely with Human Resources and Labor Relations staff to track and resolve personnel issues and other related labor issues.
  • Ensure timely reporting to State Safety Oversight and Federal agencies with jurisdiction.
  • Act as first responder to all incidents and accidents involving rail; review accident/incident reports; serve as Incident Commander as needed.
  • May assist with development and monitoring of the operating budget.
  • Create, monitor, and enforce policies, procedures, and rules pertaining to the Operations Control Center, the operation of light rail vehicles and the internal System Safety Program Plan.
  • Represent management in coordinating emergency services during natural disasters.
  • May participate as an active member of the Rail Rules and Procedures Development and other rail committees.
  • Perform other duties as assigned.

Experience, Qualifications, Knowledge, Skills

Minimum Qualifications:
  • Two (2) years of experience in a transit operations environment OR any equivalent combination of experience and education which provides the applicant with the skills, knowledge and ability required to perform the duties of this position.
  • Ability to accurately use Rail SCADA Systems including Emergency Ventilation System, Building Management System, Train Control System and Emergency Management Panels; as well as the ability to operate the SCADA based Traction Power Substation and train signal controls.
  • Demonstrated ability in complying with applicable safety standards and requirements as it applies to a public transit system.
  • Ability to effectively communicate, both verbally and in writing.
  • Knowledge of budget monitoring.
  • Ability to resolve conflict, solve problems, and listen effectively.
  • Ability to learn principles and techniques of curriculum planning, training needs assessments, testing and training program development; ability to assess employees' technical proficiency and productivity issues that may be addressed through coaching and training.
  • Intermediate computer skills with knowledge of Microsoft Office applications, such as Outlook, Word, Excel, and Teams.
Desirable Qualifications:
  • Knowledge and experience in the application of federal and state laws, rules, regulations, and labor union contracts.
  • Skill in supervising, leading, selecting, and coaching a highly talented employee group, recognize the importance of building relationships and trust with employees, and be excited and motivated to manage our diverse employee team.
  • Familiarity with human resource and leadership concepts and principles, with dedication to employees and the management of their performance and development of their skills.
  • Knowledge of light rail vehicle operation, train and traffic signal systems, train wayside equipment, train switch operation and all associated regulatory requirements.
  • Knowledge of rail operator and rail supervisor performance standards, rail operator and rail supervisor discipline matrices, HASTUS and payroll processes; and ability to create and manage work time schedules for supervisors and other rail operations personnel.
  • Operational knowledge of public transit systems or transit tunnel operations.
  • Working knowledge of SCADA & CCTV systems, and radio communication technology and terminology.
    Radio communication technology and terminology.

Necessary Special Requirements

  • Valid driver's license with acceptable driving history or the ability to obtain a WA state license within 30 days of hire.
  • Ability to successfully complete National Incident Management System (incident command system) training.
  • Ability to obtain LCC qualification and annual re-certification.

Supplemental Information
Application & Selection Process

Application materials (cover letters and supplemental question responses) will be screened to determine whether candidates meet minimum qualifications, and for clarity, completeness, and responsiveness to the application instructions above. Formal offers will be finalized after candidates have successfully completed any necessary pre-employment processes, such as reference checks or internal record reviews.

Union Membership: This position is represented by PROTEC17.

Work Location: The primary location of this position is Central Base OMF 3407 Airport Way South, Seattle, WA 98134. However, other work locations may be occasionally necessary on a business need basis.
CLASS CODE / PAY GRADE: 8730300/ 69
For more information regarding this recruitment, please contact: Jacky Lu, Talent Advisor, at

Similar Jobs

More Jobs at King County, WA

More Transportation Jobs

Find similar Rail Link Control Center Chief (SDA) jobs: