Job Summary
Leads standardization for Operations Work Management, responsible for work readiness which includes coordinating, prioritize, scheduling and dispatching of construction, system operations and customer programs and controls teams providing critical support to all six (6) NiSource operating companies. Responsibilities include: developing and implementing standard strategic approach for all field work between all companies, align the organization for acceptance and change of new software process, oversight of all applicable gas related work management activities related to large gas projects and related contractor activities, gas measurement, pressure regulation, corrosion, leakage inspection, cast iron surveys, curb box programs, patrolling, locates, and expansion of AOC programs. Ensures effective scheduling, prioritization based on risk and compliance and assignment of gas related work and manages QA/QC efforts within the department to ensure compliance and exceptional customer service. Scheduling ensures adherence to compliance requirements and execution of electric operations work plans. Close partnerships must be maintained between key organizations to drive successful outcomes. Establish joint accountability and shared metrics with these key business partners to ensure alignment between organizations. Driving for results, leading change, and strategic thinking will be crucial for success. Provide strong and inclusive leadership in a manner that engages employees, establishes a culture of trust and accountability and creates a strong pipeline of talent.

Essential Functions

• Assist in developing and driving strategy and direction for overall Integration Center execution of NiSource corporate vision and objectives
• Accountable for oversight of Integration Center responsibilities related to construction and system operations work plans, customer programs and controls execution across the seven states
• Provide visible, active and calm leadership during critical events
• Collaborate closely with other Integration Center leaders during incidents to ensure business continuity and exceptional response to any incident
• Drives accountability for compliance within the Integration Center
• Collaboration and communication with business partners on key strategic and operational matters
• Champion consistency and collaboration throughout Integration Center and operations
• Sets expectations of need to build and maintain close partnerships with operations and planning teams to ensure success
• Provide effective communication, motivation, guidance, training and knowledge to your team
• Manages toward aggressive financial and departmental targets
• Create a culture where all people feel valued and have opportunities to grow and develop

Required Qualifications For Position

• Bachelor's Degree in Operations or Business Management, Engineering, or equivalent work experience
• 3+ years of leadership experience in operations or work management related activities
• Demonstrated ability to think strategically and understand the big picture
• Proven ability to build strong collaborative partnerships
• Ability to help teams/partners reach consensus
• Demonstrated sense of urgency and ability to drive execution
• Ability to lead teams through significant change
• Proven ability to build organizational talent and create highly successful teams
• Excellent oral and written communication skills
• Working knowledge of PC applications
• Ability to travel as needed
• 24/7 operations at times requires availability at night, on weekends, holidays, etc.
• Diverse background across operations, work management activities (planning, scheduling, dispatch)
• Strong knowledge of or experience in operations planning, budgeting

Preferred Additional Qualifications for Position

• Minimum of 5 years of leadership experience
• Minimum of 5 years of direct field or construction operations, Integration Center or operations related experience
• Minimum of 3 years leading other leaders
• Continuous improvement experience (Lean, Six Sigma etc.)

As a public utility, NiSource provides essential services to customers 24/7. Emergency needs can arise at various times throughout the year, including during storm season. Employees may be required to support emergency response efforts, which could include working outside normal hours or assisting with tasks outside of typical responsibilities.

Work Authorization

Candidates must be legally authorized to work in the United States and must not require employer sponsorship now or in the future.

Workplace Connection
We value a workplace where everyone feels respected, included, and able to do their best work. We encourage open dialogue, value different perspectives, and work collaboratively with employees, customers, and partners.

We recognize and respect the unique experiences people bring, including different backgrounds, cultures, and viewpoints. We treat others with professionalism and care, and we each play a part in creating a positive work environment.

Veteran Hiring & Inclusion

NiSource is proud to support veterans, transitioning service members, and military spouses. We value the leadership, teamwork, and mission-focused experience the military community brings, and we are committed to providing an inclusive workplace with opportunities for professional growth and development.

Salary Range*:
$160,100.00 - $240,100.00

*The salary offered to a candidate is based on several factors including but not limited to the candidate's skills, job-related knowledge, and relevant experience, as well as internal pay equity.

Posting Start Date:
2026-08-31

Posting End Date (if applicable):
2026-09-08Please note that the job posting will close on the day before the posting end date.