Lonza America Inc

Quality Systems Supervisor - Document Control

Lonza America Inc$80K — $95K *
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years experience in document control or GMP-regulated environments.
  • GMP experience is essential.
  • Prior leadership or supervisory experience is preferred.
  • Familiarity with document management systems (e.g., Documentum, Veeva).
  • Strong understanding of document control processes.

Responsibilities

  • Oversee all document control program operations and change control processes.
  • Act as liaison for site QA Document Control and support cross-functional teams.
  • Administer the Electronic Document Management System (EDMS) and troubleshoot issues.
  • Train staff on document management and departmental processes.
  • Supervise Document Control team, including hiring and performance management.
  • Implement process improvements and manage document lifecycle compliance.
  • Support internal and external audits and present performance metrics.

Benefits

  • Performance-related bonus.
  • Medical, dental, and vision insurance.
  • 401(k) matching plan.
  • Life and disability insurance.
  • Employee assistance programs and paid time off (PTO).
Full Job Description
Quality Systems Supervisor - Document Control

Location: This is an on-site position located in Pearland, TX.

Available shift: 8:00 am to 5:00 pm Monday through Friday

The Quality Systems Supervisor - Document Control will oversee all document control operations and quality system documentation activities at the site. This role acts as the primary liaison for document management processes, ensures compliance with GMP requirements, and provides leadership and direction to the Document Control team. The position is responsible for maintaining document management systems, driving process improvements, and supporting audits and inspections while ensuring efficient and compliant handling of quality records.

What you will get:

This is a competitive, salary position. In addition, below you will find a comprehensive summary of the benefits package we offer:
• Performance-related bonus.
• Medical, dental and vision insurance.
• 401(k) matching plan.
• Life insurance, as well as short-term and long-term disability insurance.
• Employee assistance programs.
• Paid time off (PTO).

Compensation for this role will be determined by the candidate's qualifications, skills, experience, and relevant knowledge.

What you will do:
• Supervise and oversee all document control program responsibilities including issuance of controlled documents, document change control processes, DMS workflows, and record archival.
• Serve as the primary point of contact for site QA Document Control and support cross-functional teams including research, quality, and process development.
• Act as system owner and administrator for the Electronic Document Management System (e.g., Documentum), including system configuration, user setup, and troubleshooting.
• Train employees on document management systems and departmental processes.
• Provide direct supervision of Document Control team members including coaching, performance management, career development, hiring, and onboarding.
• Assess resource needs and support staffing activities including hiring and contractor onboarding.
• Develop and implement process improvements and author/revise procedures as needed.
• Manage off-site record storage, including archival and retrieval through systems such as Iron Mountain.
• Ensure compliance with record retention schedules and document lifecycle requirements.
• Support internal and external audits and regulatory inspections.
• Develop and present metrics to leadership to monitor document control performance and drive continuous improvement.
• Perform QA review and approval of quality system records including change controls, deviations, CAPAs, investigations, and controlled documents.
• Perform other duties as assigned.

What we are looking for:
• Experience from 3 to 5 years in document control, quality systems, or a related GMP-regulated environment.
• GMP experience is required.
• Bachelor's degree preferred but not required.
• Experience with document management systems (e.g., Documentum, Veeva, or similar platforms) preferred.
• Prior leadership experience (lead role or supervisory experience) preferred.
• Strong understanding of document control processes and quality systems.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication skills and ability to collaborate across departments.
• Demonstrated ability to lead teams, resolve issues, and drive process improvements.
• Proficiency in standard business software including spreadsheets, databases, and document systems.

Ready to shape the future of life sciences? Apply now.

About Lonza America Inc

Lonza America Inc is a subsidiary of Lonza Group, a Swiss multinational company that provides products and services to the pharmaceutical, biotech, and specialty ingredients markets. Lonza America Inc is responsible for the North American market and offers a range of products and services, including custom manufacturing, research and development, and quality control testing. The company has a strong focus on sustainability and has implemented various initiatives to reduce its environmental impact. Lonza America Inc was founded in 1897 and has since grown to become a leading provider of products and services in the pharmaceutical and biotech industries.
Learn more about Lonza America Inc
Size
16,218 employees
Industry
NASDAQ

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