Job Title: Quality Systems Manager
About the JobThe Quality Systems Manager leads and continuously improves the company's Food Safety and Quality Management Systems, ensuring compliance with regulatory, customer, and certification requirements while driving quality excellence across the organization.
- Lead and maintain Food Safety and Quality Management Systems to support compliance and operational excellence.
- Manage internal audit programs, including risk-based audit planning, execution, corrective actions, and effectiveness verification.
- Serve as the primary contact for certification bodies, customer audits, and regulatory inspections.
- Oversee document control processes to ensure quality documents, procedures, and records remain accurate, current, and compliant.
- Administer the Corrective and Preventive Action (CAPA) program, including root cause investigations and long-term effectiveness monitoring.
- Lead customer complaint investigations and implement corrective actions using data-driven problem-solving methods.
- Coordinate Management Review activities, quality performance reporting, and key quality system metrics.
- Support continuous improvement initiatives, risk assessments, supplier quality activities, and cross-functional quality programs.
Required Qualifications - Bachelor's degree in Chemistry or a related scientific field.
- Minimum of 5 years of progressive experience in Quality Assurance, Quality Systems, Food Safety, or regulatory compliance.
- Minimum of 2 years of experience leading audits, corrective action programs, and quality improvement initiatives.
- Abilities: Strong collaborator and communicator that is comfortable working with all levels and across all departments within the organization
Preferred Qualifications - Strong knowledge of Food Safety regulations, quality management systems, and ISO 9001 requirements.
- Experience conducting internal, external, supplier, and certification audits.
- Proficiency with root cause analysis methodologies and corrective action processes.
- Ability to analyze quality and operational data to identify trends and drive improvements.
- Strong organizational skills with experience managing document control systems and regulatory records.
- Excellent communication and collaboration skills with the ability to influence stakeholders across all levels of the organization.
- Demonstrated ability to lead multiple projects, prioritize competing demands, and drive results in a fast-paced environment.
- Commitment to continuous improvement, compliance, and a culture of quality and food safety.
The Fine PrintBenefits and perquisites may vary based on the nature and location of each job.
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