HTC Global Services

Quality & Reliability Engineer (Body Systems)

HTC Global Services • $75K — $95K *
Wayne, MI 48184In-Person
Manufacturing & Automotive
5 - 7 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Mechanical Engineering from an accredited program
  • Approximately 5 years of experience in Product Development, Quality, Program, or Manufacturing

Responsibilities

  • Analyze and resolve quality issues related to components and assembly processes
  • Collaborate with engineering teams to support quality objectives for body exterior systems
  • Focus on areas including trim, decals, bumpers, latches, and sealing
  • Review incoming warranty claims data and categorize issues accurately
  • Evaluate customer and dealership feedback to identify concerns
  • Contact dealerships for parts and repair diagnosis as needed
  • Participate in customer follow-up to clarify feedback and issues
  • Conduct root cause analysis on returned parts
  • Develop interim containment actions and permanent corrective actions

Benefits

  • Potential for professional development through collaboration with engineering teams
  • Opportunity to work directly with production teams in a fast-paced environment
  • Engagement in root cause analysis to drive quality improvement
  • Chance to influence vehicle assembly quality for body systems
  • Involvement in customer relations to enhance product satisfaction
Full Job Description
Job Title:
Quality & Reliability Engineer (Body Systems)

Overview / Summary:
The Quality & Reliability Engineer serves as the first line of defense for functional system quality within a vehicle assembly environment. This role focuses on identifying, analyzing, and resolving quality issues related to body exterior systems and components, while collaborating with engineering and production teams to meet quality objectives.

Key Responsibilities:
  • Analyze and resolve quality issues related to components and assembly processes
  • Collaborate with engineering teams to support quality objectives for body exterior systems
  • Focus on areas including trim, decals, bumpers, latches, and sealing
  • Review incoming warranty claims data and categorize issues accurately
  • Evaluate customer and dealership feedback to identify concerns
  • Contact dealerships for parts and repair diagnosis as needed
  • Participate in customer follow-up to clarify feedback and issues
  • Conduct root cause analysis on returned parts
  • Develop interim containment actions and permanent corrective actions

Required Qualifications:
  • Bachelor's degree in Mechanical Engineering (4-year accredited program)
  • Approximately 5 years of experience in Product Development, Quality, Program, or Manufacturing

#LI-Onsite #LI-CP1

About HTC Global Services

HTC Global Services is a global provider of IT and Business Process Services and Solutions. Founded in 1990, HTC is headquartered in Troy, Michigan with delivery centers across multiple locations in North America, Europe, India, and Malaysia. HTC is an Inc. 500 Hall of Fame company and has been recognized by numerous industry and trade publications as a top provider of services. HTC has a strong client base of Global 2000 customers. HTC has a strong focus on healthcare, retail, financial services, and automotive verticals. HTC has a strong commitment to corporate social responsibility and has been recognized for its contributions to the community.
Learn more about HTC Global Services
Size
17,575 employees
Industry
Information Technology
Founded
1990
NASDAQ
HTCKF
* Ladders Estimates

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