Quality Operations Analyst 3 | North Charleston, South Carolina, United States
Onsite Job: Quality Operations Analyst 3 Work Location: North Charleston, SCCarry/Lift up to 35 pounds Ability to work with High Hazard Chemicals Shifts: First (6:00 am - 2:30 pm) Bachelor's Must Shift:First Start Time:6:00 AM End Time:2:30 PM Is Clearance Required To Start?:No Job Description:
- Manages employees performing business management activities around Business Operations.
- Develops and executes project and process plans, implements policies and procedures and sets operational goals.
- Acquires resources for projects and processes, provides technical management of suppliers and leads process improvements.
- Develops and maintains relationships and partnerships with customers, stakeholders, peers, partners and direct reports.
- Provides oversight and approval of technical approaches, products and processes.
- Ensures work statement compliance.
- Ensures consistent management system processes and tools are used.
- Manages, develops and motivates employees.
- Performs audits and assessments of Fulfillment processes and practices against applicable standards, procedures, and regulatory requirements.
- Collects, organizes and analyzes process and compliance data; documents findings and prepares concise reports.
- Provides limited feedback and recommendations to process owners; escalates significant findings to leadership.
- Supports implementation of corrective actions and follow-up activities to close audit findings.
- Assists cross-functional teams in resolving emergent operational issues.
- Participates in continuous improvement and root-cause analysis activities (e.g., 5-Why, Fishbone).
- Drives change through Lean methodologies and other improvement tools; coaches teams in implementation and measurement of results.
- Influences at the appropriate organizational level to ensure strategy alignment and sustainability of improvements.
- Maintains up-to-date audit records and supports internal compliance metrics tracking.
Must Haves:
- Experience with integration across a variety of cross-functional teams.
- Excellent written and verbal communication skills; able to prepare clear reports and present findings to leadership.
- Proficiency with data analysis tools (Excel, Power BI, or equivalent).
- Familiarity with audit management systems and quality management systems (QMS).
- Strong facilitation, coaching and stakeholder management skills.
Preferred:
- Previous experience leading teams.
- 3+ years of business operations experience.
Education/Experience:
- Bachelor's and typically 6 or more years' related work experience, a Master's degree and typically 4 or more years' related work experience or an equivalent combination of education and experience.
