Quality Manager

POSITION SUMMARY: 

The Quality Manager will lead the site Quality team, including Quality Inspectors and Quality Engineers, to improve internal and external product quality and build a world-class quality culture across all functions. This leader will own end-to-end site quality, including customer issue resolution, supplier quality improvement, and product and process compliance with ISO procedures.

This role is accountable for strengthening the site’s quality management system, improving customer and supplier quality performance, and driving disciplined problem solving across manufacturing, engineering, supply chain, and program teams.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

- Manage the site ISO certification process and contribute to revisions and updates of the Global Quality Policy, Quality Manual, quality documentation structure, and quality systems to ensure compliance with ISO 9001:2015 requirements. Support attainment and maintenance of other applicable certifications, including ISO 45001 and ISO 14001.

• - Review customer quality issues, support root cause investigations, ensure countermeasures are implemented, and submit required reports in the appropriate format, such as 8D, on time.

• - Generate, analyze, and report internal and external quality KPIs to identify trends, prioritize improvement actions, and communicate performance to site and business leadership.