Responsibilities
We are seeking an experienced Quality Manager to lead our site’s Quality function and champion a strong Quality Management System (QMS). This role serves as the primary point of contact for all quality-related matters, both internally and externally, ensuring product consistency, regulatory compliance, and customer satisfaction. The ideal candidate will be a collaborative leader with a strong technical background and a passion for continuous improvement.
Key Responsibilities
- Ensure the Quality Lab and all quality operations comply with Safety and 5S standards.
- Lead, coach, and develop the Quality Engineer and all Quality team members.
- Oversee performance reviews, corrective actions, and adherence to company policies.
- Apply process control methodologies (Six Sigma, SPC, DOE) to improve process capability and solve complex problems.
- Partner with Process Engineering to resolve quality issues, drive preventative actions, and support product optimization and commercialization of new products.
- Develop and maintain quality systems including performance metrics, failure cost tracking, product capability, and control systems using tools such as statistical analysis, pareto charts, flowcharts, and FMEA.
- Establish and manage internal process and quality audit programs; develop and monitor corrective action systems.
- Stay current on industry trends to elevate product quality, consistency, efficiency, and cost-effectiveness.
- Define and maintain process specifications, operating conditions, tolerances, and packaging requirements aligned with customer needs.
- Monitor Quality KPIs and report Quality Management System performance to leadership, including audit results and needed improvements.
- Serve as an internal expert on FMEA, Change Management, DOE, Six Sigma, and other processcontrol methodologies.
- Work closely with crossfunctional teams and customers to resolve complaints, support new product development, and drive process improvements.
- Develop Quality Assurance Plans, auto-control processes, and SPC systems to improve quality performance.
- Lead continuous improvement initiatives to reduce internal, external, and supplier PPM.
- Support customer requirements related to complaints, feedback, audits, and quality improvement plans.
- Simplify and standardize tools and processes to enhance Quality team efficiency.
- Manage and strengthen global riskmitigation plans.
- Ensure QMS compliance with ISO 9001, EDANA, regulatory, customer, and internal standards.
- Assess and report on vendor quality systems; support supplier quality improvement.
- Conduct periodic management review meetings.
- Perform other related duties as assigned.
Qualifications
Education
- Bachelor’s degree in a related field, or equivalent education and experience.
Experience
- Minimum of 3 years of experience in a manufacturing environment, preferably in a Quality role.
