Lear Corporation

Quality Engineer - Warranty

Lear Corporation • $75K — $95K *
Southfield, MI 48076In-Person
Manufacturing & Automotive
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Engineering (preferably electrical, industrial, or mechanical)
  • Minimum 3 years experience in automotive manufacturing or engineering
  • Knowledge of Ford warranty system preferred
  • Experience in electrical product design/manufacturing
  • Strong skills in data analytics and problem-solving
  • Proven leadership ability to guide cross-functional teams towards common goals
  • Familiarity with industry standards and customer-specific warranty requirements

Responsibilities

  • Ensure compliance with AIAG's CQI-14 and customer warranty requirements through audits and initiatives
  • Review and disseminate customer warranty requirements during program pre-launch
  • Analyze warranty data to identify trends and performance issues
  • Lead cross-functional team meetings to resolve warranty claims effectively
  • Monitor warranty performance over time and report on spikes in service issues
  • Manage documentation and analysis of warranty part returns
  • Administer updates to Lear's SharePoint site and warranty database

Benefits

  • Opportunities for professional development and training
  • Access to advanced data analysis tools and systems
  • Collaborative work environment with cross-functional teams
  • Potential for participation in continuous improvement initiatives
  • Engagement with major automotive customers and industry standards
Full Job Description
Job Description

The Quality Engineer - Warranty is the lead for effective execution of Lear's core warranty management processes (customer specific requirements & compliance, warranty data analysis, part return analysis, warranty lessons learned, system improvements, and debit management) to reduce warranty incidences, exposure, and cost. Additionally, he/she will be the subject matter expert for the assigned customer(s).

Responsibilities

Warranty Management Process Compliance to AIAG's CQI-14/Customer Specific Requirements (for Stellantis and GM)
  • Perform audit and assist in the development of initiatives for satisfactory compliance and continual improvement of CQI-14 requirements.
  • Review warranty customer requirements during pre-launch of program(s), and dissemination to the team
  • Regular review of Customer Specific Requirements for changes related to warranty, and dissemination to the team.

Warranty Claim Data Management o Analyze warranty data and performance metrics to identify contributors to warranty claims and performance
  • Lead the reviews with cross-functional team and drive quick resolution to warranty issues
  • Lead regular warranty performance/status report outs to internal and external customer
  • Responsible to validate effectiveness of corrective actions, monitor for containment breaks.
  • Monitor current and previous model years' warranty performance through end of warranty period for high time in service spikes
  • Review quality of warranty 8D and report out to customer
  • Drive timely closure of assigned issues
  • Update monthly warranty scorecard with findings and corrective actions
  • Responsible for the administration of Lear SharePoint Site, keeping the information up to date.
  • Utilize FOUNDRY (warranty database)

Warranty Part Return Management
  • Proper documentation of findings in Lear's warranty database
  • Lead reviews with cross-functional team to address findings from part analysis
  • Lead in the establishment of liability percentage o Lead deep dive in part return analysis that results in NTF (No Trouble Found) for understanding the true root cause
  • Anticipates and overcomes operational obstacles to completing analyses efforts
  • Ensure customer parts return analysis submission requirements are met - timely response
  • Review quality of warranty 8D and report out to customer
  • Prepare analysis and report outs as needed for internal and customer reviews
  • Update monthly warranty scorecard with findings and corrective actions.
  • Responsible to validate effectiveness of corrective actions, monitor for containment breaks
  • Responsible for the administration of Lear SharePoint Site, keeping the information up to date.


Your Qualifications

  • Bachelor's Degree in Engineering, preferably electrical, industrial or mechanical engineering Experience
  • Minimum of 3 years work experience preferably in automotive manufacturing, engineering or related environment
  • Ford warranty system knowledge, preferred
  • Electrical product design/manufacturing experience
  • Strong data analytic/problem solving, time management/organizational skills
  • Strong leadership skills to lead others toward a defined goal. This is necessary to align the cross-functional team towards effective and timely completion of assigned items.
  • This is the ability to efficiently and effectively assess performance and use metrics to drive continuous improvements.
  • Systematic identification of root causes, and corresponding corrective actions.
  • Effective problem solving requires that solutions have adequate controls to ensure sustainability and are read across to similar products or applications for prevention occurrence.
  • This is the ability to effectively analyze, assess and mitigate the risks associated with any potential failures.
  • Knowledge of a wide range of problem solving tools, methodologies, and statistics, combined with the ability to select and apply to test performance models to make decisions based on data.
  • Knowledge, practice and application of the Product, Process and Quality System standards of Industry-specific Regulatory Authorities and Customer Specific Warranty Requirements.
  • MS Office, particularly Excel, Power Point, Access, Sharepoint. Must be skilled at documenting and presenting analytical results.
  • Ability to use appropriate statistical tools and techniques to perform data analyses.
  • Able to write queries, use commercial tools, or use customer warranty data warehouse system to produce reports/analytical results.
  • Customer plants, Lear manufacturing plants and locations


Location Code: 0065

About Lear Corporation

The Lear Corporation is a Fortune 500 company with world-class products designed, engineered and manufactured by a diverse team of talented employees. As a leading supplier of automotive seating and electrical, Lear serves its customers with global capabilities while maintaining individual commitment. With headquarters in Southfield, Michigan, Lear maintains 221 locations in 36 countries around the globe and employs approximately 122,000 employees. Lear is traded under the symbol [LEA] on the New York Stock Exchange.

Lear Corporation Careers

Join the dynamic team at Lear Corporation, a global leader in automotive technology, and be part of a company that's driving the future of the industry. At Lear, we offer unparalleled job opportunities and a culture of innovation that fosters growth and leadership. Work You’ll Do At Lear Corporation, you will collaborate with some of the brightest minds in the industry, working together to solve complex challenges and revolutionize automotive technology. Our team is composed of over 75,000 professionals worldwide, dedicated to excellence in every aspect of our business, from design and production to management and support. Lear is not just about professional growth but also about personal development. We believe in nurturing our team's skills through continuous learning and diversity training, ensuring every member is equipped to lead in their field. Innovative Work Join Lear Corporation and be at the forefront of automotive innovation. Our commitment to cutting-edge technology and sustainable solutions allows us to lead the market in creating advanced vehicle seating and electrical systems. Your work at Lear will contribute directly to advancements that redefine what vehicles can do. Be Part of a Great Team Lear Corporation is committed to fostering an inclusive environment where every team member feels valued. We celebrate diversity and believe it drives innovation. By joining Lear, you become part of a global network of professionals who share a passion for excellence and a commitment to developing smarter solutions together. Future-Proof Your Career Lear offers a range of career paths, from engineering and design to finance and marketing. No matter where your interests lie, you will find opportunities to advance. Our robust benefits package supports your lifestyle and well-being, allowing you to focus on professional development and career advancement. Explore Job Opportunities and Internships Whether you're a seasoned professional looking for your next challenge or a student seeking a rewarding internship, Lear Corporation has positions to match your skills and ambitions. Explore our job opportunities and discover how your talents can make an impact. Lear Corporation Employment Benefits At Lear, we understand that our employees are our greatest asset. That’s why we offer competitive benefits that enhance your health, wellness, and financial security. From comprehensive health insurance to retirement plans and employee discounts, we provide the benefits you need to succeed both at work and in life. Stay Connected Join Our Team Ready to advance your career at Lear Corporation? Search open positions that align with your skills and interests. We are always on the lookout for curious, creative, and driven team members. Keep Up to Date Stay informed with the latest company news, career tips, and industry insights—all from the people who work here. Lear is a place where you can grow your career and make a significant impact. Networking and Professional Development At Lear, networking and professional development are part of our DNA. We encourage our employees to connect, share ideas, and inspire each other, while our leadership programs help you develop the skills you need to lead. Interview and Resume Tips Get ready to join Lear Corporation. Check out our career blog for interview tips and resume advice that will help you stand out from the crowd. Discover what it takes to succeed in the hiring process and start your journey with us. Lear Corporation is more than just a place to work—it’s a place where you can make a difference. Join us and drive your career forward while shaping the future of mobility.
Learn more about Lear Corporation
Size
160,100 employees
Market Cap
$7.2 billion
Industry
Manufacturing & Automotive
Net Income
$158.5 million
Founded
1917
5 Year Trend
+0.7%
Revenue
$17 billion
NASDAQ
LEA
* Ladders Estimates

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