- Develop, implement, and improve the quality management system delivering best practices and continuous improvement in distribution center process
- Partner with Operations to deliver quality insights, performance trends, and implement corrective actions against process gaps
- Champion the voice of the customer (VoC) and using the VoC to drive customer facing process improvements
- Establish metrics to monitor and measure performance
- Develop standardized workflows, establishing robust and repeatable process for fulfillment
- Drive continuous improvement through analytics, simplification, digital transformation, and automation initiatives
- Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
- Protect Chamberlain Group's reputation by keeping information confidential.
- Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
- Contribute to the team effort by accomplishing related results and participating on projects as needed.
- Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
- Protect Chamberlain Group's reputation by keeping information confidential.
- Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
- Contribute to the team effort by accomplishing related results and participating on projects as needed.
Minimum Qualifications
- Bachelor's Degree in Engineering or equivalent experience
- 5 years of experience in Quality
- 3 years of experience in a high volume distribution facility
- Root cause analysis methodologies
- Ability to work in a matrix/cross-functional environment
- Strong interpersonal and customer communication skills
- Experience with products that have HW and SW components
- Strong problem solving and analytical skills
Preferred Qualifications
- Six Sigma Green Belt
- Consumer products warehouse operations experience
- Working Knowledge and Application of Lean Manufacturing, Kaizen, and Value Stream Mapping
- Ability to implement Statistical Process Control
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The pay range for this position is $72,300.00 - $116,775.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.
NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.
