Job Description

To help us drive excellence, you'll get to:
• Schedules and conducts meetings with customers, suppliers, and in-plant personnel.
• Provide key input into the development of departmental strategic goals along with identifying key measurable to support the departmental goals.
• Serve as main contact for external customer concerns. Monitor, respond, initiate corrective actions, follow up, close and track customer complaints.
• Works with customers to obtain all necessary APQP documents including Process Flow, PFMEA, and Control Plans.
• Supports internal as well as third party ISO: 9001:2015 Quality Management System audits and ISO: 17025:2017.
• Performs research and design for quality processes and controls.
• Evaluates designs, drawings, project plans, specifications, and other documents.
• Initiate and facilitate cross-functional teams in pursuit of problem solving and mistake proofing quality problems.
• Drive implementation of a progressive quality system to prevent defects and meet or exceed customer expectations.
• Drive implementation of all quality policies and required operating procedures and work instructions.
• Develop and maintain Company performance metric data, prepare charts and summaries for applicable measurables as required.
• Travel to customers, vendors, and suppliers as necessary. Generate and distribute visitation reports along with any other customer communications.
• Assist in providing training and support for the Advanced Quality Technicians, including gage training.
• Audits and assists with quality procedures and buy off criteria for tools, parts, and assembly processes.
• Prepares and updates: set-up instructions, check fixture instructions, operator inspection instructions, and should it become necessary; repair instructions and sort logs.
• Prepares, submits, and follows through with deviation request forms (if necessary).
• Ensures all corrective actions are submitted in a timely manner and all preventative counter measures are verified.

• This is a Full-Time, salary role is a part of our Autokiniton - Plymouth team and reports to the Quality Manager.

REQUIRED EDUCATION & EXPERIENCE:
• Bachelor's degree in engineering or related field or equivalent industrial design experience.

Minimum six (6) years' experience in quality engineering or supplier development.

REQUIRED SKILLS & ABILITIES:

• Responsible for reading and understanding the ISO-9001:2015, ISO-17025:2017, and ISO-14001 procedures.
• Excellent organizational, analytical and communication skills.
• Effective email and electronic communication skills are required.
• Solid working knowledge of PPAP processes.
• Ability to effectively present information in one-on-one and small group situations to customers and/or associates.
• Ability to work effectively with numerous departments.
• Ability to work independently.
• Knowledge of GD&T.
• Knowledge of measurement equipment such as CMM and Laser Scanning.
• Knowledge of quality control procedures.
• Ability to follow tasks through to completion.
• Adaptive to a fast-paced environment.

PREFERRED ADDITIONAL SKILLS & ABILITIES:
• Knowledge of standard quality practices, ex. FMEA's, SPC, DOE, etc.
• Knowledge of resistance and MIG welding processes.
• Ability to work in fast-paced team environment.
• Proven leadership ability and excellent interpersonal skills.
• Excellent organizational, analytical and communication skills.
• Ability to mentor and teach the team effective problem-solving methods.
• Good working skills with Microsoft Office software

Where you'll be:

This position is located at our Plymouth facility in Plymouth MI., offering many community events, resources, programs, and recreational opportunities for you and your family.

Community features:
• Ford Field, home of the Detroit Lions.
• Close to major highways
• Near coffee shops and restaurants.

Why you'll enjoy working here:
• Competitive Wages and Comprehensive Benefits: Medical, Dental, Vision, 401(k) with Company contribution match, and 14 paid holidays, including a bridge holiday in December.
• Work-Life Balance: Many of our Associates have stayed with us for 25+ years! It takes a good work-life balance to make it that far. We support your personal and professional priorities as they impact your well-being.
• Growth Opportunities: Take your career to the next level through tuition reimbursement programs, on-the-job training, learning management systems, and advancement opportunities from within our organization.
• Learning and Development: We empower all our Associates - from entry-level to senior-level - with the skills and knowledge necessary to succeed in their current roles and beyond at AUTOKINITON.

AUTOKINITON Promotes a dynamic and collaborative work environment for everyone.