Job Type
Full-time
Description
Establish and maintain strong customer relations and ensure customer satisfaction. Have a thorough understanding of customer
expectations and coordinate the internal effort to meet those expectations.
Responsibilities- Responsible for customer interfacing on quality issues for assigned responsibilities.
- Responsible for supplier interfacing on quality issues for assigned responsibilities.
- Maintain control plans, PFMEA's, inspection and gage instructions and other assigned quality plan documentation.
- Lead problem solving activities for internal/external concerns relating to assigned responsibilities.
- Coordinates activities of Quality Technicians as needed. Maintain Advanced Quality Planning (APQP) documentation for assigned programs.
- Establish data collection systems for process, product and customer feedback.
- Supplier quality coordination of parts supplied to assigned product units.
- Initiate actions to prevent the occurrence of any nonconformance relating to product, process and quality systems.
- Train / mentor Quality Technicians as needed.
- Identify and record any problems relating to the product, process, or quality systems.
- Control further processing and delivery of nonconforming product until the deficiency is corrected.
- Organize retrieval of supplier PPAP information.
- Organize follow up activities to customer PPAP submissions.
- Report weekly to management regarding timelines.
- During slow periods, perform internal and/or external audits on the basis of ISO 9001:2015/IATF 16949 requirements to
- maintain compliance.
- Other duties as assigned.
Requirements
- Minimum for (4) year degree or ASQ Certified Quality Engineer Certification, or equivalent combination of education and experience.
- At least three (3) years in manufacturing environment, automotive manufacturing a plus.
- Minimum of one (1) year experience in supplier and customer related quality-engineering role.
- Minimum of one (1) year experience in APQP on new products in automotive industry.
- Basic AIAG or related quality system knowledge.
- Must have good communication skills, both orally and in writing to interface with customers, suppliers, and all levels of personnel in one organization.
- Capable of working in an international environment.
- High level of computer skills, knowledge of Microsoft Office applications, including Word/Excel.
- Must be detail oriented.
- Strong organizational skills, with ability to manage several tasks and/or projects simultaneously.
- Knowledge of ISO 9001:2015 / IATF 16949 Knowledge of ISO 9001:2015 and IATF 16949 auditing process.
- Internal Process Auditor experience preferred but not required.
- Must be available for approximately 25% travel including international if necessary.
About the locationShawmut Corporation's Clinton, Tennessee facility, with 15 years of operational excellence, is a hub for producing composite textile components for marine, medical, and government sectors. Nestled in a scenic area with four distinct seasons and close to Norse Lake, it's ideal for nature lovers. The traditional metal manufacturing building fosters a tight-knit, goal-oriented community, with diverse teams working cohesively. Located in an industrial park, the facility benefits from nearby restaurants and stores. As a family-owned business, it maintains a welcoming atmosphere where everyone knows each other's names and works towards shared goals.
Ready to be part of a team that's making the world a more sustainable place? Apply now and let's embark on this exciting journey together!Compensation & Benefits- Competitive wage structure reflective of current market trends.
- Medical, dental, and vision coverage options through Blue Cross Blue Shield of Massachusetts (BCBS) and EyeMed
- Health savings accounts (HSA) and flexible spending accounts (FSA)
- Company-paid basic life and AD&D insurance
- Short-term and long-term disability coverage
- Employee assistance and wellness programs
- 401(k) Retirement Savings Plan
Salary Description
$80-100K
