We are seeking an experienced and strategic Quality Director to lead the development, implementation, and continuous improvement of our quality systems and operational excellence initiatives. This leadership role is responsible for defining and executing a comprehensive quality strategy at our Toronto Site, aligned with company goals, regulatory requirements, and industry best practices.

The Quality Director will play a critical role in driving quality culture across the organization, strengthening customer confidence, and ensuring that manufacturing operations consistently meet the highest standards of performance and compliance.

This role requires a leader who combines strong technical expertise, strategic thinking, and people leadership to guide quality engineering teams and collaborate cross-functionally with operations, engineering, and senior leadership.

Key Responsibilities

Quality Strategy & Leadership

• Lead the development and execution of the Site's quality and continuous improvement strategy, aligned with business objectives and industry best practices.
• Lead, mentor, and manage a team of quality assurance professionals, providing guidance and support to ensure high performance and professional development.
• Establish and maintain quality standards, policies, and procedures to meet regulatory requirements and exceed customer expectations.
• Drive a culture of Total Quality Management (TQM) and continuous improvement across the organization.

Operational Excellence & Continuous Improvement

• Identify, resolve, and prevent complex quality issues and deviations through collaboration with production, engineering, and other departments.
• Conduct mentor-driven Root Cause Analysis (RCA) and implement corrective and preventive actions.
• Develop and track quality performance indicators (KPIs) and report results to senior management.
• Lead cross-functional initiatives to improve quality, efficiency, and operational performance.

Compliance & Quality Systems

• Oversee audit systems to assess compliance with quality standards and regulatory requirements.
• Ensure alignment with industry standards and maintain the organization's regulatory compliance posture.
• Collaborate with procurement to evaluate and monitor supplier quality, ensuring consistent performance and reliability.

Cross-Functional Leadership

• Partner with operations, engineering, and business leaders to align quality strategies with overall company objectives.
• Represent quality leadership internally and externally in support of customer, regulatory, and operational requirements.

Management Responsibilities

• Lead the Quality Engineering / Quality Function across multiple operational areas.
• Provide leadership across multiple processes and functions, demonstrating broad organizational understanding.
• Interface cross-functionally as a member of the plant leadership team.
• Liaise with corporate and oversight deliverables to meet corporate requirements.
• Manage Engineers, Supervisors/Managers, and Engineering Technicians/Professionals.
• Drive performance using Yield and RMA KPIs, guiding teams to achieve operational targets and continuous improvement.

Expectations for Success

The successful candidate will demonstrate:

• Broad knowledge of the organization's functions and the ability to lead multiple functional areas within the scope of responsibility.
• The ability to influence leadership decisions and contribute to organizational alignment across functions.
• Strong leadership across people management, project participation, and strategic initiatives.
• Expertise in quality systems and industry standards, including PCI/E product and technology development and manufacturing processes.
• Strong analytical capabilities, including data analysis, engineering evaluation, and reporting.
• The ability to mentor and coach others, provide feedback, and support the development of future leaders.
• Strong critical thinking and decision-making skills with the ability to challenge assumptions and present complex analyses to senior leadership.

Knowledge, Skills & Experience

Education

• Advanced Management or Technical Degree preferred
• Bachelor's Degree in a technical or engineering discipline required

Experience

• Minimum 7+ years of engineering leadership experience, or
• Minimum 2 years of relevant degree/certification with 7-10 years of progressive engineering leadership experience

Core Competencies

• Strong leadership and team development skills
• Strategic thinking and operational execution
• Advanced problem-solving and analytical capabilities
• Effective communication and stakeholder management

Leadership Competencies

Successful candidates will demonstrate strong capability in:

• Integrity
• Teamwork and Collaboration
• Clear Communication
• Performance Excellence
• Engaging and Developing Talent

Technical Competencies

Candidates should demonstrate expertise in:

• Technical Product & Manufacturing Knowledge (including special sections)
• Root Cause Analysis, Troubleshooting, and Systemic Improvements
• Analytical Skills for Lean and Risk Management
• Customer & Supplier Quality Management (including requirement flowdown and responsiveness)
• Engineering and Business Skills
• Project Management

Why Join Us

This is a unique opportunity to influence quality strategy and operational excellence at a leadership level. The Quality Director will play a pivotal role in shaping quality culture, strengthening customer trust, and driving continuous improvement across the organization.

If you are a strategic quality leader with a passion for operational excellence, team development, and innovation, we invite you to join our leadership team and help shape the future of our organization.

#LI-EC1

#COMBU

Posting Disclosure:

This posting is for an existing vacancy. Artificial intelligence is not used to screen, assess, or select applicants for this role. Final compensation will be determined in accordance with applicable compensation policies, internal equity, and the successful candidate's qualifications, skills, and experience. The expected base annual compensation range, in CAD, for this position is as follows:

$128,887 - $226,663

Please note that due to Controlled Goods Program (CGP) requirements, all applicants must be a Canadian Citizen or a Permanent Resident in Canada.

Applicants may be entitled to:

• Shift premium
• Registered Retirement Saving Plan (RRSP) and Deferred Profit-Sharing Plan (DPSP) options
• Quarterly Bonus Program (considered taxable income and subject to applicable taxes)

Wellness:

• Medical and Dental, Health Spending Account (HSA)
• Life, AD&D, and Long-Term Disability Insurance
• Employee Assistance Program (EAP)