Join Our Team as a Quality Assurance Specialist at Wexxar Packaging, a ProMach CompanyWhat You'll Do:- FAT & VFAT Coordination: Lead Factory Acceptance Testing (FAT) and Virtual FATs by setting up and managing video, audio, and conferencing tools to support remote customer participation.
- Customer-Focused Testing: Review special customer requests from sales orders and FAT checklists to ensure requirements are fulfilled during testing.
- Scheduling & Communication: Coordinate FAT schedules with engineering, production, and sales teams to ensure timely execution.
- Inspection & Testing: Perform in-process and final inspections on packaging machinery to confirm functional, safety, and specification compliance.
- Technical Review: Interpret mechanical and electrical schematics to support inspections and identify issues during machine setup and testing.
- Hands-On Validation: Use hand tools and measuring equipment to confirm machine quality and build integrity.
- Team Collaboration: Work cross-functionally with engineering, production, customer service, and sales to resolve issues and ensure a seamless QA process.
- Show Machine Preparation: Inspect show/demo machines for proper setup and system integration prior to presentations or customer viewings.
- Production Monitoring: Monitor production timelines, track delays, and report risks to ensure builds stay on schedule.
- Customer Feedback Loop: Act on customer service input to continuously improve QA procedures and sign-off processes.
- Documentation Management: Maintain QA records including checklists, deviation forms, inspection reports, and sign-off documentation.
- Non-Conformance Handling: Investigate issues, lead root cause analysis, and implement corrective and preventive actions (CAPA).
- Quality Metrics: Track key quality indicators, support internal audits, and contribute to ongoing process improvements.
Who We're Looking For:- Experience: Prior experience in quality assurance, testing, or inspection within a manufacturing or industrial environment.
- Communication: Strong interpersonal and communication skills to work effectively across departments.
- Excellent communications and presentation skills, with ability to span both technical and non-technical audiences.
- Technical Skills: Understanding of mechanical, pneumatic and electrical schematics; hands-on experience using measurement tools and diagnostic equipment.
- Detail-Oriented: High attention to detail and commitment to documentation accuracy.
- Problem Solver: Analytical thinker with a proactive approach to identifying and resolving issues.
- Organizational Skills: Ability to manage schedules, track multiple deadlines, and keep projects on track.
- Ability to meet travel requirements for the role, including crossing borders as needed.
Work Environment & Physical Demands:- Combination of office, production floor, and warehouse environments.
- Frequent standing, bending, and manual tool use.
- Occasional lifting and use of inspection equipment.
Hiring range: $80k-$85kAs a Wexxar Packaging employee and part of the ProMach family, you'll enjoy more than competitive compensation. Our team benefits from a full range of extended health and dental plans, life insurance, generous paid time off, and a collaborative culture committed to continuous improvement.
Located in Richmond, BC, Wexxar Packaging Inc. is a leader in designing and manufacturing case erecting, sealing, and tray forming machinery. We take pride in our precision, innovation, and service-and we deliver packaging solutions trusted around the world.
Take the Next Step:If you're passionate about quality and want to be part of a team that builds excellence from the ground up, we want to hear from you. Apply today and bring your expertise to Wexxar Packaging.
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