Position OverviewAs a Quality Assurance (QA) Manager within PNC's Technology organization, you will be based in Pittsburgh, PA, Cleveland, OH, Strongsville, OH, Denver, CO, Phoenix, AZ, Birmingham, AL or Dallas, TX.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Summary:
Seeking an experienced QA Manager to lead the planning, coordination, and execution of quality assurance and testing initiatives across multiple strategic Data Governance software delivery projects. The ideal candidate will combine a deep understanding of software quality practices with strong leadership and project delivery skills. The candidate will be responsible for managing QE teams aligning with development and product teams, ensuring quality gates are met and driving the delivery of high-quality software products on time and within scope.
Key Responsibilities:
• QE Leadership:
o Experienced QA Manager with Automation Experience. Adhere to Quality Engineering strategies and best practices
o Manage QE Leads and teams across projects to ensure consistent, high quality software delivery
o Champion automation, continuous testing and shift-left testing methodologies
• Project & Delivery Management
o Collaborate with cross-functional stakeholders (Product, Development, Dev-ops, etc.) to define test plans and delivery schedules.
o Track QE deliverables, KPI’s and defect metrics, report progress to Executives and leaders
o Identify and mitigate delivery risks related to quality and testing timelines.
o Ensure the accuracy and completeness of testing documentation as part of Change Management processes, collaborating with QE and project teams to support successful implementation and compliance with the standards.
• Team & Resource Management:
o Hire, mentor and coach QE professionals to build high-performing, motivated teams
o Allocate resources effectively across concurrent projects
o Foster a culture of continuous improvement, learning, and innovation.
• Process optimization
o Drive improvements in test automation frameworks using Playwright, CI/CD integration, and release process (Test Artifact reviews)
Understanding of QFaas and Karate Framework, Selenium, Cucumber, TestNG
o Ensure compliance with internal QA standards and external regulatory requirements where applicable.
• Stakeholder Communication
o Be the primary point of contact for quality engineering within delivery teams
o Provide clear, concise communication to executives and stakeholders regarding testing outcomes, risks, and mitigation strategies.
PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description- Manages the development and implementation of plans for inspecting, testing, and evaluating software product functions and features.
- Oversee and develop product QA and test plans for each phase of the development cycle.
- Plans all resources and schedules for functional and performance QA work. Oversees the selection of the QA and testing tool-kit. Supports the overall QA strategy for the team.
- Tracks, reports-on, and works towards improvement of quality assurance metrics, tools, and processes.
- Oversees performance of individual team members and team as a whole. Identifies and addresses staff training and development needs.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:
- Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
- Live the Values - Role models our values with transparency and courage.
- Enable Change - Takes action to drive change and innovation that will transform our business.
- Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
- Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.
QualificationsSuccessful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsAnalytical Thinking, Automation, Collaboration, Communication, Controls Testing, Corporate Governance, Quality Assurance (QA), Quality Support, Selenium, Software Testing, Teamwork, Test Case Development, Usability Testing
CompetenciesAnalytical Thinking, Process Management, Products and Services, Software Development Life Cycle, Software Quality Assurance And Testing
Work ExperienceRoles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. At least 3 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
EducationBachelors
CertificationsNo Required Certification(s)
LicensesNo Required License(s)
Pay TransparencyBase Salary: $77,000.00 – $157,300.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application WindowGenerally, this opening is expected to be posted for two business days from 07/13/2026, although it may be longer with business discretion.
BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.
