Quality Assurance Manager - F&B/Hospitality Industry

Compass Group

$85K — $95K *
Food & Beverages
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years experience in quality assurance in food & beverage or hospitality.
  • Strong knowledge of HACCP, FDA guidelines, and local health regulations.
  • Proven track record of developing and implementing quality assurance programs.
  • Experience conducting compliance audits and inspections in a multi-unit environment.
  • Strong analytical skills for identifying and addressing quality issues.

Responsibilities

  • Develop and implement food safety and quality assurance programs for multiple dining outlets.
  • Conduct routine inspections and audits to ensure food safety compliance.
  • Review product specifications and address guest complaints related to food quality.
  • Standardize quality assurance practices across corporate dining operations.
  • Monitor receiving operations and ensure products meet quality standards.

Benefits

  • Medical, dental, and vision insurance.
  • Life and disability insurance options.
  • Retirement plan with employer contributions.
  • Paid time off and holiday pay (varies by site).
  • Employee assistance and wellness programs, including discounts and shopping options.
Full Job Description
About the Job

Quality Assurance Manager

Industry: Food & Beverage/ Hospitality

Salary: $85,000 - $95,000 / year

Other Forms of Compensation: Benefits

Submit resume to :

The Quality Assurance Manager, based in NYC, is responsible for developing, implementing, and monitoring quality assurance programs across corporate dining operations, purchasing, receiving, storage, and inventory management functions within a multi-unit, premier hospitality corporate dining operation in NYC.

The QA Manager ensures compliance with food safety regulations, DOH, company standards, brand requirements, and operational procedures while maintaining product quality, inventory integrity, and cost control.

Submit resume to: https://jobs.compassgroupcareers.com/job-invite/1553007/

Food & Beverage Quality Assurance:

  • Develop, implement, and maintain food safety and quality assurance programs for all food and beverage outlets.
  • Ensure compliance with HACCP, local health department regulations, FDA guidelines, and company standards.
  • Conduct routine inspections of kitchens, bars, restaurants, commissaries, and storage areas.
  • Monitor food preparation, handling, storage, and service practices to ensure food safety compliance.
  • Review product specifications and quality standards for all food, beverage, and operating supplies.
  • Investigate guest complaints related to food quality, safety, and service standards and implement corrective actions.
  • Maintain all food safety records, certifications, audits, and documentation.
  • Coordinate third-party inspections and regulatory audits.
  • Develop and conduct food safety and quality assurance training programs for management and staff.


Multi-Unit Corporate Dining Operational Support:

  • Standardize quality assurance procedures across corporate dining outlets and operational units.
  • Conduct routine site visits and operational assessments.
  • Ensure consistent execution of company standards throughout the complex.
  • Support new outlet openings, renovations, and operational transitions.
  • Work with department leaders to develop corrective action plans for identified deficiencies.
  • Monitor key performance indicators related to quality, food safety, inventory accuracy, and operational compliance.
  • Position is based in NYC.


Receiving Operations Oversight:

  • Ensure all deliveries are inspected for quality, quantity, temperature, freshness, and compliance with specifications.
  • Develop receiving procedures and inspection checklists.
  • Verify proper documentation of all incoming products and supplies.
  • Monitor receiving staff performance and compliance with established procedures.
  • Reject and document products that fail to meet quality standards.
  • Ensure proper product rotation and handling upon receipt.


Training and Leadership:

  • Train managers and employees on food safety, sanitation, receiving procedures, inventory controls, and quality standards.
  • Lead continuous improvement initiatives related to quality and operational performance.
  • Mentor department supervisors and managers on compliance and quality management practices.
  • Promote a culture of accountability, safety, and continuous improvement.


Apply to Restaurant Associates today!

https://jobs.compassgroupcareers.com/job-invite/1553007/

Associates at Restaurant Associates are offered many fantastic benefits.

  • Medical.
  • Dental.
  • Vision.
  • Life Insurance/ AD.
  • Disability Insurance.
  • Retirement Plan.
  • Paid Time Off.
  • Holiday Time Off (varies by site/state).
  • Associate Shopping Program.
  • Health and Wellness Programs.
  • Discount Marketplace.
  • Identity Theft Protection.
  • Pet Insurance.
  • Commuter Benefits.
  • Employee Assistance Program.
  • Flexible Spending Accounts (FSAs).
  • Paid Parental Leave.
  • Personal Leave.


Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf

Applications are accepted on an ongoing basis.

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