Ghirardelli Chocolate Company

Quality Analytics Specialist

Ghirardelli Chocolate Company$75K — $95K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field or equivalent experience
  • 5+ years of experience in quality assurance or analytics
  • Proficiency in Lean Six Sigma methodologies
  • Strong analytical skills with a focus on data mining and statistical techniques
  • Experience in cross-functional collaboration and communication

Responsibilities

  • Apply Lean Six Sigma principles to identify quality improvement opportunities
  • Lead root cause analyses for quality incidents and compliance issues
  • Develop and maintain systems for tracking quality indicators
  • Oversee advanced analytical tools for effective decision-making
  • Conduct trend analyses to proactively address quality risks
  • Facilitate communication with partners for issue resolution
  • Ensure clarity and compliance of quality documentation

Benefits

  • Collaborative and innovative workplace culture
  • Opportunities for professional growth and development
  • Emphasis on creativity and teamwork
  • Supportive environment that champions quality excellence
  • Access to ongoing training and skill enhancement programs
Full Job Description
The Quality Analytics Specialist develops and maintains advanced analytical processes that support internal quality excellence in manufacturing. This role uses data-driven methodologies to optimize performance, compliance, and quality standards while collaborating with cross-functional teams to deliver actionable insights that guide facility decisions. The position leads analytical program implementation, applying data mining and statistical techniques to align data strategies with site objectives. It enhances integration across Operations, Maintenance, and Engineering through data visualization, reporting, and communication. The Specialist also drives continuous improvement by analyzing trends, maintaining quality documentation, and ensuring the integrity of all internal analytics.

  • Apply Lean Six Sigma principles to analyze data, identify quality improvement opportunities, and support excellence in manufacturing operations.
  • Lead data-driven root cause analyses for quality incidents and non-compliance issues across internal teams.
  • Develop, maintain, and enhance systems that track, analyze, and report key quality indicators.
  • Oversee advanced analytical methods, tools, and resources to support effective decision-making.
  • Conduct ongoing trend analyses to identify emerging patterns and proactively address potential quality risks.
  • Facilitate effective communication with internal and external partners to ensure timely issue resolution and drive actionable improvement plans.
  • Develop and improve documentation to ensure clarity, accuracy, and compliance with analytical and quality standards.
  • Analyze, verify, and document quality data to ensure alignment with internal, customer, and regulatory requirements.
  • Monitor and maintain the integrity of internal data systems and reporting tools to meet operational and certification requirements.
  • Collaborate with cross-functional teams to generate accurate product specifications, respond to customer requests and complaints, and support overall quality objectives.
  • Perform other duties as assigned.

About Ghirardelli Chocolate Company

Ghirardelli Chocolate Company is a premium chocolate company based in San Leandro, California. It was founded in 1852 and is one of the oldest chocolate companies in the United States. The company offers a wide range of chocolate products, including chocolate bars, chocolate chips, and hot cocoa mixes. Ghirardelli is known for its high-quality chocolate and has won numerous awards for its products. The company has a strong commitment to sustainability and sources its cocoa beans from farmers who use sustainable farming practices. Ghirardelli has a total of 10 retail locations in the United States.
Learn more about Ghirardelli Chocolate Company
Size
500 employees
Industry

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