The Role
We are seeking a Qualitative Researcher to join our Employee Listening team with Talent, Data, Analytics & Insights. This role will design and lead qualitative research — focus groups, text analysis, interviews, ethnography, and other methods — that complements our survey program and gives quantitative sentiment data the depth and "why" it can't provide on its own. You'll partner closely with other researchers on the Employee Listening team and with stakeholders across Talent to understand the employee experience, assess our organizational health, and evaluate the effectiveness of our Talent initiatives in a way that's rigorous, scalable, and actually drives decisions.
Key Responsibilities
Design and execute qualitative research studies (focus groups, 1:1 interviews, ethnographic observation, content/thematic analysis) to explore employee experience and talent strategy topics in depth
Partner with the broader Employee Listening team to identify where qualitative methods should complement or extend survey/quantitative data
Develop a scalable approach to qualitative research that works across a large, matrixed, globally distributed organization
Synthesize qualitative findings into clear, actionable insights for HR and business leaders
Partner with the Talent Data, Analytics & Insights team on mixed-methods deep dives that combine qualitative and quantitative sentiment data
Ensure qualitative research practices are culturally sensitive and effective across diverse, global employee populations
Coordinate with stakeholders across Talent (e.g., Talent Management, Talent Acquisition, Compensation) to define what qualitative research questions matter most
Maintain rigor in study design, execution, and analysis while balancing speed, rigor, and business need
Qualifications
5+ years of experience in qualitative research, ethnography, or related methods, ideally within people analytics, employee listening, or UX/market research
Strong grounding in qualitative research design and methodology: interview protocol design, focus group moderation, thematic/content analysis, grounded theory, coding frameworks
Track record of translating qualitative findings into insights that influence decisions
Experience designing research that is culturally informed and effective across global, diverse populations
Comfortable partnering with quantitative researchers and analysts to build mixed-methods narratives
Strong stakeholder communication skills — able to translate nuanced qualitative findings for both technical and non-technical audiences
Highly adaptable and comfortable navigating ambiguity in a complex, geo-distributed organization
Experience with qualitative analysis tools (e.g., NVivo, Atlas.ti, RQDA) a plus
Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $300,000.00 - $435,000.00. This compensation range will vary based on location.
Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.
Netflix is a unique culture and environment. Learn more here.
Job is open for no less than 7 days and will be removed when the position is filled.
