QGenda Scheduling Supervisor supports management of M Physicians' central team operational needs and support requests. This person will be a subject matter expert of the QGenda scheduling system, and will train new users on system use and best practices. They will strategize and plan initiatives to support continued learning of schedulers under supervision. This role will manage master schedules, optimize complex scheduling software, and meet regularly with appropriate leadership to strategically support longer term schedule planning and management.
What you will do as a QGenda Scheduling Supervisor:- Leads Team of Centralized Schedulers
- Collaborates with CSUs, service lines, and other key stakeholders to ensure scheduler work aligns with their priorities and needs
- Trains, develops, and supports work of designated team members
- Develops, implements and maintains schedules within expected timelines for assigned clinician groups
- Interprets and applies scheduling policies and procedures, such as which clinicians can be assigned to which clinical sites, requirements related to call and post call days, service assignments, etc.
- Conducts role specific QGenda training sessions for practitioners and administrators as needed
- Triages questions submitted by end users and stakeholders
- Advises users on process update requests, reporting needs, and advanced feature utilization
What you will need:- BA/BS degree OR an Associate's degree plus a total of 5-7 additional years of closely related advanced administrative coordination, project management experience, or clinical scheduling. Candidates with alternative educational backgrounds will be considered and are encouraged to apply if skills and experience align with job description.
- 1-3 years of experience in a clinical scheduling/staffing coordinator position and administrative coordination function or project management (5-7 years with an Associate's degree). Please also consider applying if you have experience as a trainer, teacher, or in customer service.
- Advanced computer skills including knowledge and experience using Outlook, clinician scheduling software (QGenda preferred), Microsoft Office Suite.
- Strong attention to detail and strict adherence to deadlines.
- Strong organizational skills with the ability to plan work and to prioritize competing tasks appropriately.
Position will be working remotely. MN residents only at this time. Hours: 1.0 FTE, 40 hours per week
Benefits: This is a fully benefit eligible position: Competitive wages, Healthcare (including vision & dental), 401K, parking & tuition assistance and more!
Compensation:65,622.00 - 95,154.00 USD Annual
At M Physicians we believe in pay transparency and equity. The compensation for each position is based on experience, skills, qualifications, and other role-specific considerations. Our total compensation is designed to support your well-being, career growth, and work-life balance.
