Python Developer

Category: Software Development/ Engineering

Main location: United States, Texas, Dallas

Position ID:J0826-1480

Employment Type: Full Time

Position Description:

This position is located in Dallas, Texas in a hybrid environment.

Your future duties and responsibilities:

We are seeking a Python Developer to support and improve IT Service Management processes through automation, engineering, and modern cloud technologies. This role is ideal for someone who enjoys streamlining operational workflows, reducing manual effort, and building reliable solutions that improve the efficiency and consistency of IT service delivery.
The Developer will work closely with operations, infrastructure, application, and service management teams to automate processes and procedures, enhance ITSM functions, and support enterprise applications and platforms.
• Design, develop, and implement solutions that support IT Service Management (ITSM) functions and operational processes.
• Automate manual processes, procedures, and recurring service management activities to improve efficiency and reduce operational risk.
• Develop automation using Python, APIs, scripting, and CI/CD tools.
• Support and enhance workflows within ServiceNow and related ITSM processes.
• Build and maintain solutions in AWS, applying cloud engineering and operational best practices.
• Develop and manage infrastructure using Terraform Enterprise and infrastructure-as-code practices.
• Support containerized applications and modern deployment environments.
• Use Splunk Enterprise to monitor systems, analyze logs, troubleshoot issues, and improve operational visibility.
• Support applications and integrations using Oracle Database.
• Maintain and improve automated deployment and release processes through CI/CD pipelines.
• Use Jira Software and Confluence to manage work, document procedures, and maintain technical knowledge.
• Leverage Microsoft Copilot and other AI-assisted tools to improve development, documentation, troubleshooting, and automation.
• Collaborate with technical and service management teams to identify opportunities for process improvement and continuous automation.

Required qualifications to be successful in this role:
• Advanced AWS certification or equivalent hands-on AWS experience
• Strong experience with automation and CI/CD tools
• Experience with Python
• Hands-on experience with ServiceNow and IT Service Management processes
• Experience with Terraform Enterprise
• Knowledge of containerization technologies
• Experience with Splunk Enterprise
• Working knowledge of Oracle Database
• Experience with Jira Software and Confluence
• Familiarity with Microsoft Copilot
• Strong analytical, troubleshooting, and problem-solving skills
• Ability to translate operational processes into scalable, automated solutions
• Bachelor's degree in Computer Science or related field

We're looking for a developer who brings an automation-first mindset to IT Service Management-someone who can simplify processes, improve service delivery, and build solutions that make day-to-day operations more efficient, consistent, and reliable.

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $62,900 to $121,100.

CGI's benefits are offered to eligible professionals on their first day of employment to include:
. Competitive compensation
. Comprehensive insurance options
. Matching contributions through the 401(k) plan and the share purchase plan
. Paid time off for vacation, holidays, and sick time
. Paid parental leave
. Learning opportunities and tuition assistance
. Wellness and Well-being program