Matter

Public Relations Account Manager

Matter$85K — $95K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in public relations within an agency setting
  • Preferred background in B2B tech and cybersecurity sectors
  • Proven ability to manage multiple clients and junior team members simultaneously
  • Experience in implementing comprehensive communication strategies
  • Demonstrated success in leading measurable PR and social media campaigns
  • Strong writing skills including press releases and blog content
  • Exceptional verbal and written communication skills
  • Bachelor's degree or equivalent relevant experience

Responsibilities

  • Develop and execute proactive PR and social media strategies for clients
  • Implement public relations activities like product launches and analyst relations
  • Become an expert on clients' businesses and competitive landscapes
  • Ensure account teams meet deliverables and maintain high service levels
  • Build strong client relationships and troubleshoot satisfaction issues
  • Manage account teams and mentor junior members
  • Oversee budgeting and resource allocation
  • Identify new business opportunities and contribute to pitches and RFPs

Benefits

  • Exceptional company culture with monthly events and surprise rewards
  • Comprehensive time-off plan including PTO and short Fridays
  • Competitive salaries with opportunities for professional growth
  • Top-tier health, dental, and vision plans
  • Diversity, equity, and inclusion initiatives and employee resource groups
  • Paid volunteer time through Helping Hands program
  • Matter Wellness program with extracurricular activities
  • Employee referral bonuses
  • Robust benefits package including 401K and pet insurance
Full Job Description
Public Relations Account Manager
Boston or Newburyport, MA; Providence, RI; Rochester, NY; Dallas, TX; Denver, CO

Hybrid: In office Mon-Thurs

We9re currently looking for a creative, results-focused Account Manager experience to join our team who will take a lead role in managing client PR programs through traditional and social media channels.

Here9s a mix of what you9ll be doing day to day:
  • Develop and execute a broad range of proactive PR and social media strategies/programs for assigned clients, identifying opportunities to build clients9 visibility in media outlets (print, broadcast, radio, blogs, other social media) that reach their targeted consumers and business communities
  • Develop and implement public relation activities including new product introductions, product reviews, analyst relations, awards and speaker9 bureau opportunities
  • Become an expert on your clients9 business and the competitive landscape. Provide strategic recommendations and creative ideas for clients on an ongoing basis; proactively identifies and addresses clients9 needs
  • Ensure the account team is effectively executing on the client9s program, meeting defined deliverables, and delivering excellent client service
  • Build strong client relations at senior levels, identifies and troubleshoots issues and challenges as they relate to client satisfaction and overall program success
  • Manage account teams in the execution of all programs and assume accountability for meeting all program deliverables. Act as mentor and coach for team members, taking an active role in their professional development
  • Manage budget and allocation of staff resources
  • Actively participate in new business: Identifies opportunities to upsell and grow the account; brings in new business opportunities through own network, experience and meet established revenue goals; generates new business pitch decks with strategic, creative thinking; contributes meaningfully to RFPs; and plays a key role in a new business meeting and/or messaging and positioning session

Along with creativity, drive and self-motivation, your previous experience and attributes will include:
  • 5+ years9 experience in public relations in an agency setting
  • Preferred experience with B2B tech and cybersecurity
  • Demonstrated ability to successfully manage multiple clients as well as manage multiple junior team members.
  • Ability to conceive and oversee the implementation of overall communication programs as well as targeted product launches, announcements, strategies, message development and corporate positioning
  • A demonstrated track record of leading successful, measurable PR and social media programs for multiple clients
  • A desire to work in a fast-moving, dynamic, team-oriented environment with the ability to manage multiple clients simultaneously
  • A creative and results-oriented approach to all work that is produced
  • Strong writing skills with demonstrated experience creating messaging/positioning, press releases, blog posts, byline articles, etc.
  • Exceptional presentation and communication skills (verbal and written)
  • Bachelor9s degree or equivalent relevant business experience


Why Matter? A healthy culture requires healthy, happy people. That9s why Matter goes above and beyond to provide exceptional benefits, fun bonuses, and culture perks to our workforce. These include:
  • Exceptional company culture, monthly FUN events in all offices, happy hours, and surprise rewards throughout the year.
  • A comprehensive time-off plan that includes PTO, sick time, a yearly winter break, birthdays off, short Fridays EVERY week, and other out of office time to support work/life balance.
  • Competitive salaries, and lots of room for long-term growth and development
  • Top notch health, dental, and vision plans
  • Extensive and ever-growing programs for diversity, equity and inclusion, plus a variety of specialized employee resource groups, diversity focused events and initiatives, and more.
  • Paid volunteer time through our Helping Hands program.
  • Matter Wellness program, featuring extracurricular activities and interoffice competitions
  • Employee referral program (get a $$ bonus for each referral we hire)
  • Lots of other stellar benefits like a 401K program, pet insurance, FSA and Dependent care plans, paid parental leave, and so much more.

Compensation: The salary for this role is $85,000-95,000 based on experience.

#LI-ALLOFFICES

About Matter

Matter is a technology company that provides a cloud-based platform for managing and organizing intellectual property. The platform includes features such as document management, workflow automation, and analytics. The company was founded in 2012 and is headquartered in Brooklyn, New York.
Learn more about Matter
Size
50 employees
Industry
Founded
2014

Similar Jobs

More Jobs at Matter

More Business Services Jobs

Find similar Public Relations Account Manager jobs: