Eurofins Lancaster Laboratories

PSS Regional Manager - Northwest

Eurofins Lancaster Laboratories$90K — $115K *
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Biotechnical Sciences, Engineering, or related field, or equivalent experience
  • Minimum 5 years of leadership experience with direct reports
  • Hands-on laboratory experience in pharmaceutical, clinical, or GMP environments
  • Strong client service and relationship management skills
  • Proficient in computer, scientific, and organizational skills
  • Excellent oral and written communication skills, detail-oriented
  • Ability to work independently and collaboratively with a positive attitude

Responsibilities

  • Manage operations for multiple scientific teams in Northern California
  • Lead and develop direct reports and group leaders
  • Collaborate with clients to fulfill technical needs and deliver high-quality service
  • Disseminate administrative communications and policy updates
  • Conduct regular meetings with team members and clients to ensure alignment
  • Proactively plan to improve productivity and value for clients
  • Identify and mitigate risks to maintain operational resilience

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Life and disability insurance
  • 401(k) plan with company match
  • Paid vacation and holidays
  • Full-time hours from Monday to Friday, 8:00am-5:00pm
  • Flexibility for overtime as needed
Full Job Description
Job Description
  • Manage business operations for multiple scientific teams in Northern California
  • Lead direct reports, group leaders and their teams, and serve clients in technical settings, such as laboratories or manufacturing facilities
  • Collaborate with clients to meet their resourcing and technical needs and ensure PSS staff are performing high quality superlative service to contribute to our client operations
  • Regular meetings with each direct report, the Eurofins department, and client management
  • Disseminate administrative communications and policies
  • Financial responsibilities as defined by the Director
  • Demonstrate and promote the company vision
  • Proactively plan and multitask to maximize productivity, drive efficiency and increased value for our clients
  • Develop and meet all quality and productivity metrics, and demonstrate strong teamwork and collaboration
  • Manage employee reviews, development, and performance process
  • Coach and develop group leaders and staff to enhance their skills and ensure a strong succession plan for employee engagement and development
  • Organize technical resources and staff to accomplish client goals within given deadlines
  • Ensure adherence to highest quality and efficiency standards in laboratory operations
  • Ensure coverage and maximize team performance through Operational Excellence to gain efficiencies and enhance value
  • Proactively identify and manage risk to the business and to ensure operational resiliency
  • Assist Senior Leadership with business operations, client and team governance, and new business development as needed
  • Stays current in science and technology and consults knowledgeably with clients
  • Foster morale and teamwork


Qualifications
  • Bachelor's degree in Biotechnical Sciences, Engineering, or other related degree concentration, or equivalent directly-related experience
  • At least 5 years of experience leading direct reports
  • Scientific background with hands on laboratory experience in a pharmaceutical, clinical, or GMP laboratory setting
  • Ability to travel locally within the Seattle area frequently. Other travel up to 5% of the time
  • Demonstrate strong client service skills, client relationship management, and teamwork, and collaboration
  • Regular attendance and punctuality
  • Strong computer, scientific, and organizational skills
  • Excellent communication (oral and written) and attention to detail
  • Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
  • Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies
  • Strong leadership, initiative, and teambuilding skills
  • Authorization to work in the United States indefinitely without restriction or sponsorship


Additional Information

The position is full-time, Monday-Friday, 8:00am-5:00pm, with overtime as needed.
  • Target Compensation: $90-115k
  • Excellent full time benefits including comprehensive medical coverage, dental, and vision options
  • Life and disability insurance
  • 401(k) with company match
  • Paid vacation and holidays

About Eurofins Lancaster Laboratories

Eurofins Lancaster Laboratories is a leading contract research organization (CRO) providing analytical, research and testing services to clients in the pharmaceutical, biopharmaceutical, biotechnology, crop protection, chemical, food, environmental and consumer products industries. The company was founded in 1961 and has grown to become one of the largest CROs in the world, with over 50 locations in 20 countries. Eurofins Lancaster Laboratories is part of the Eurofins Scientific Group, a global leader in bioanalytical testing and laboratory services. The company's services include method development and validation, stability testing, quality control testing, and regulatory compliance support.
Learn more about Eurofins Lancaster Laboratories
Size
12,000 employees
Industry

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