Provider Supervisor, Medical Services

Connections Health Solutions

$88K — $105K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Accredited Physician Assistant or Nurse Practitioner degree with psychiatric certification required.
  • Minimum three years of crisis mental health experience, with treatment delivery to various age groups.
  • Two years of supervisory experience in a healthcare setting.
  • Licensed in operational states (AZ, PA, WA, VA) with necessary certifications and prescribing authorizations.
  • Experience in providing clinical treatment to children, adolescents, and adults.

Responsibilities

  • Oversee Medical Services staff and ensure adequate coverage in all facilities.
  • Manage provider schedules alongside Workforce Management and adapt as needed.
  • Support clinical decision-making for patient admissions, treatment, and discharges.
  • Deliver direct clinical care as a Behavioral Health Medical Professional (BHMP) for at least 25% of weekly hours.
  • Monitor patient flow and collaborate with leadership to remove barriers to care.
  • Assist in hiring, onboarding, and training Medical Services staff to foster development.
  • Promote effective teamwork and quality care delivery among the Medical Services team.

Benefits

  • Comprehensive health insurance package including Medical, Dental, and Vision coverage.
  • Company-paid Basic Life, AD&D, and Short and Long-Term Disability insurance.
  • Health Savings Accounts with substantial employer contributions.
  • Generous PTO policy starting at 160 hours annually with 12 recognized holidays.
  • 401k matching plan after 6 months of employment.
Full Job Description
What You'll Do:

The Regional Supervisor, Medical Services - West Region provides oversight of medical services delivered by medical staff across all Connections facilities. This position ensures appropriate staffing, scheduling, and clinical decision-making related to patient admissions, treatment, and discharge. The Medical Services Supervisor provides both clinical care and operational leadership and is expected to provide shift coverage as needed, with a minimum of 25% of weekly hours dedicated to direct clinical care.

Medical Services Oversight and Staffing
  • Provides oversight of Medical Services staff and ensures adequate staffing coverage across all facilities.
  • Maintains provider schedules for all markets in collaboration with Workforce Management and adjusts coverage as operational needs arise.
  • Supports appropriate clinical staffing and decision-making related to patient admissions, treatment, and discharges.

Clinical Care and Patient Flow
  • Provides direct clinical care for a minimum of 25% of weekly hours as a BHMP, including clinical assessment and treatment of patients across locations.
  • Provides shift coverage as needed to support the medical team and ensure continuity of patient care.
  • Monitors patient flow throughout the facility and partners with leadership to identify and address internal or external barriers to patient movement.
  • Communicates and collaborates with external organizations to coordinate patient care and support continuity of services.

Leadership and Team Development
  • Assists with hiring, onboarding, training, motivating, and developing Medical Services staff.
  • Supports performance management and conflict resolution and promotes professional conduct among Medical Services staff.
  • Provides leadership, guidance, and support to Medical Services staff to promote effective teamwork and quality patient care.
  • Manages students, residents, and university contracts as required.

Operations and Compliance
  • Ensures provider payroll is completed accurately and reflects all hours worked across assigned markets.
  • Collaborates with Workforce Management and operational leadership to support accurate scheduling and staffing.
  • Helps develop and lead trainings for Medical Services staff across Connections hospital markets.
  • Travels to other Connections locations as needed to support training, clinical operations, and organizational initiatives.

What You'll Bring:
  • Completion of an accredited Physician Assistant or Nurse Practitioner program with psychiatric certification.
  • Psychiatric certification required.
  • Three years of experience in crisis mental health and/or the delivery of behavioral health treatment to children, adolescents, or adults.
  • Experience providing treatment to children, adolescents, and adults.
  • Two years of experience in a supervisory position.
  • Licensed in each state where Connections operates a facility (AZ, PA, WA, VA), with appropriate board certification, valid DEA certification, and X-waiver or other applicable prescribing authorization as required.

It would be great if you had:
  • Continued education or advanced training related to psychiatric, behavioral health, or crisis care services.

What We Offer:

Full-time only:
  • Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity
  • CHS pays for Basic Life, AD&D, Short and Long-Term Disability
  • Voluntary Life insurance option for employees and their families
  • Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan)
  • Flexible Spending Accounts (health care and dependent care)
  • 401k company match after 6 months (50% of deferrals up to 6% of compensation)
  • Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays

All employees (Pool, Part-time and Full-time):
  • Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support
  • After 90 days, you are auto enrolled in the 401k Plan

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