***This is for a Property Manager position in Toronto, Ontario***

About this role

The Property Manager is a leader with extensive experience overseeing a commercial portfolio, managing both operational and financial activities. This role is responsible for the comprehensive management of a 1.1 M SF commercial office & retail portfolio in downtown Toronto, ensuring alignment with ownership goals and objectives. The Property Manager fosters strong relationships with clients, tenants, and vendors while serving as a trusted advisor, delivering strategic solutions to optimize property performance.

Staff Management

• Supervise portfolio personnel and resources to ensure property is properly maintained and owner objectives are met.
• Responsible for leading and managing staff, including hiring, training, coaching, and evaluating performance in collaboration with the Director, Property Management.
• Supervise on-site personnel.
• Assist with the supervision of construction management projects as required.

Client Relations/Client Reporting

• Maintain owner relationship and satisfaction through appropriate communication (visual, written and oral).
• Maintain tenant contacts and satisfaction through appropriate communication (visual, written and oral).
• Administer and ensure compliance of the terms of all tenant leases (LLW, TI, LOC, etc.).

Budgeting/Financial

• Responsible for annual budget preparation and tenant reconciliations for review and approval by senior management and ownership.
• Prepare monthly and quarterly ownership reports.
• Understand the portfolio's financial performance relative to the owner's goals and objectives.
• Approve purchase orders, invoices, and rent-up schedules.
• Oversee the collection of rent, payment of expenses, and compliance with lease terms.
• Oversee and participate in preparing annual adjustments/reconciliations for the portfolio.
• Prepare and submit annual operating and capital budgets for owner approval, including comments and assumptions.
• Approve payables and establish payment priorities, as necessary.
• CAM and operating expense reconciliation.
• Review monthly financials and prepare comments for owners, and recommend corrective action as necessary.
• Monitor real estate taxes and assessed valuations to ensure appropriate tax levels.
• Control expense commitments and develop expenditure procedures to adhere to budget guidelines.

Strong client relationships are important to you. You enjoy playing a central role in customer care, bringing superior organizational skills, attention to detail, and a positive attitude to everything you do. As a Property Manager, you will be responsible for managing all aspects of a commercial office & retail portfolio on behalf of our client. Working collaboratively and overseeing a dynamic team, you are comfortable handling operations, financial and administrative activities, and managing important relationships with our tenants, property owners, and vendors. You'll have the opportunity to share your innovative ideas and continually add value.

• You develop and maintain strong relationships with the property owner, tenants, vendors and contractors. You effectively mentor and manage your team.
• You manage your day effectively, anticipating challenges and responding accordingly.
• You work collaboratively on capital projects and all aspects of property operations.
• You enjoy working in a high-paced environment with minimal direction/supervision.

What you bring

• Minimum 5-7 years related property management experience with commercial properties, including office and retail.
• Strong interpersonal skills, along with a high degree of professionalism and a hunger for success
• Must have experience with CAM Reconciliations and a strong financial/budgeting background.
• Previous experience in managing a team
• Understanding of the local market and competitive settings.
• Continuing involvement with professional organisations such as BOMA.
• CPM, RPA, and CSM designations preferred.
• Excellent client relationship skills, both with owners and tenants.
• Independent, self-starter, team player. Excellent organizational, prioritization, and communication skills.
• Able to work under pressure, deal with multiple deadlines, effectively handle stressful situations, deal intuitively with situations, and work with minimal direction/supervision.
• Able to effectively multitask and recognize and address important and time-sensitive tasks and matters.
• Role model, conscientious, reliable, and flexible.
• Ability to provide mentorship and encourage leadership and growth in others.
• A high degree of professionalism and a passion for success.
• Advanced skills in Microsoft Office applications (MS Word, Excel, PowerPoint and Outlook).
• Exhibit a high level of professionalism and excellent interpersonal skills
• Ability to meet deadlines without compromising accuracy, excellent product quality and attention to detail.

This posting is for an existing vacancy within our organization.

Colliers does not use AI-enabled tools to sort or decline applications. All decisions are made by our talent acquisition team.

Pursuant to the laws regarding job postings where the position is located in, Colliers is disclosing the following information:

Area/Location Specific: Toronto, ON

Approximate Salary Range for Role: $102,883 to $110,000

Our salary ranges are determined by role, level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all Canada locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

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