Description
The Maintenance Coordinator is responsible for managing maintenance requests from initial report through completion. This position serves as the primary point of communication between residents, property owners, vendors, and our property management team to ensure repairs are handled efficiently, professionally, and within established guidelines.
The ideal candidate is someone who takes ownership of problems and follows them through to completion. This position requires more than simply assigning a work order to a vendor. We are looking for someone who communicates proactively, follows up consistently, keeps accurate records, and understands the importance of balancing resident satisfaction, property preservation, and the property owner's financial interests.
You should be comfortable working in a fast-paced property management environment where priorities can change quickly and multiple maintenance issues may need attention at the same time.
Responsibilities
$47
Qualifications
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple work orders and priorities simultaneously.
• Strong follow-up skills and attention to detail.
• Professional and confident when communicating with residents, property owners, and vendors.
• Ability to remain organized and solution-oriented when dealing with urgent maintenance situations.
• Basic understanding of residential maintenance, including plumbing, electrical, HVAC, appliances, and general repairs.
• Comfortable working with computers, email, property management software, and online vendor systems.
• Property management or residential maintenance coordination experience is strongly preferred.
• Experience with AppFolio is a plus.
