Ace Hardware Corp

Project Specialist - ON SITE

Ace Hardware Corp$76K — $85K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred or related work experience
  • Minimum three years of retail experience
  • Strong customer service skills
  • Ability to handle high-stress situations
  • Team player with advanced computer skills (Word & Excel)
  • Exceptional oral and written communication skills
  • Strong attention to detail and interpersonal skills

Responsibilities

  • Manage project milestones and ensure timelines are met
  • Create and submit orders for store projects and materials
  • Collaborate with project managers and service organizations
  • Act as the central contact for all project stakeholders
  • Review and address daily project issues logged by the onsite team
  • Identify and escalate trending issues proactively
  • Maintain relationships with Ace Project Managers to support project needs

Benefits

  • Incentive opportunities based on role, with historical payouts averaging 122%
  • Generous 401(k) plan with full vesting and company contributions
  • Comprehensive health coverage including medical, dental, and vision
  • 21 days of vacation with additional paid holidays
  • Field-based positions receive a company car, phone, and fuel card
  • Annual Ace Cares Week with 20 hours for volunteer work
  • On-site classes and generous tuition assistance for employee development
  • Frequent campus events and employee appreciation activities
  • Mobile services including car maintenance and wellness options
  • Discounts on Ace merchandise and other products
  • Birth/adoption bonding paid time off and reimbursement for adoption costs
  • Employee Assistance Program for mental health and legal support
  • Identity theft protection services
Full Job Description
The Job
The Project Specialist will support Ace Project Management with planning and executing Ace retailer funded store projects. The Project Specialist will oversee the coordination and administration of all aspects involving Ace retailer capital projects. This includes planning, organizing, leading, communicating and controlling project activities. They will partner with the Ace Project Managers throughout the duration of a project to ensure the project is completed with high quality, on time, and on budget. Projects include new stores, conversions, relocations, store renovations and special projects.

What you'll do
• Manage project milestones and due dates to ensure lead times are met and the project stays on schedule.
• Create, review and submit orders for store projects. This includes RSC opening stock orders, Shelf Management tags, Lozier, vendor drop shipments, décor, displays and point of purchase materials.
• Collaborate with Ace Project Managers and Merchandising Service Organizations during project execution.
• Central point of contact for all project stakeholders. Communicate project status updates by phone, email and in the Project Portal. Participate and occasionally lead project conference call.
• Review and respond daily to project issues logged into Smart Sheet from the team onsite.
• Identify trending issues and escalate to project stakeholders. Be proactive to prevent future issues. Collaborate with team members to continually evolve and improve processes.
• Maintain relationships with up to 5 Ace Project Managers. Make decisions alongside the Ace Project Manager on the best way to support the project and Ace retailer.

Maintain Project Support Process Standards.

Who You Are

You are someone who wants to make an impact that matters and is far reaching in the communities our Ace retailers serve. You consistently demonstrate that you are creative, meticulous, and extremely organized. You have a knack for forming fast relationships that are strong and long-lasting. You strive to be the "go-to" resource for your project stakeholders.

Required Skills
• Bachelor's degree preferred or related work experience
• Three + years of retail experience
• Strong Customer Service experience
• Ability to handle high stress situations
• Ability to work in a team environment
• Advanced computer skills (Word & Excel)
• Excellent oral and written communication skills
• Strong attention to detail
• Strong interpersonal skills

Preferred Skills
  • SAP
  • Experience working with Smartsheet
  • Project Management experience
  • PMP (Project Management Professional) Certification


Compensation Details:

$76300 - $85000 Per Year

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including:

  • Incentive opportunities, based on role/grade level (company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!)
  • Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation
  • Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
  • 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire
  • Company Car, phone and fuel card are provided for field-based positions
  • Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
  • Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review
  • We know the work environment matters. That's why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales
  • We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more!
  • Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more


  • Birth/Adoption bonding paid time off
  • Adoption cost reimbursement
  • Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
  • Identity theft protection


* Benefits are provided in compliance with applicable policies.

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We want to hear from you!
When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.

About Ace Hardware Corp

Ace Hardware Corporation is a hardware retailers' cooperative based in Oak Brook, Illinois, United States. It is the world's largest hardware retail cooperative, and the largest non-grocery American retail cooperative.
Learn more about Ace Hardware Corp
Size
13,849 employees
Industry
Founded
1924
NASDAQ

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