PROJECT MANAGER, STRATEGIC INITIATIVES

REMOTE

POSITION SUMMARY:

The Project Manager, Strategic Initiatives, Health Plan Relations supports Health Plan Relations initiatives by planning, coordinating, and executing cross-functional projects that impact revenue cycle performance and reimbursement outcomes. This role is responsible for developing and managing detailed workplans, tracking timelines and deliverables, preparing executive-level presentations and status reports, and facilitating clear, consistent communication across stakeholders. The ideal candidate brings strong project management discipline, exceptional written and verbal communication skills, and deep working knowledge of ASC revenue processes, payer workflows, and related operational dependencies.

Work Schedule: Remote

ESSENTIAL RESPONSIBILITIES:

• Maintain comprehensive awareness of the department's project portfolio, with deep understanding of assigned projects' objectives, scope, timelines, dependencies, stakeholders, and success criteria, particularly as they relate to ASC payer strategy and reimbursement initiatives.
• Lead and manage multiple concurrent, cross-functional projects across the full project lifecycle, partnering closely with ASC operations, revenue cycle, payer relations, legal, and finance teams.
• Develop, capture, and maintain detailed project workplans, including milestones, task sequencing, resource assignments, risks, and interdependencies; proactively adjust plans as priorities or payer requirements evolve.
• Track and manage project timelines, deliverables, and resource utilization to ensure projects are completed on schedule, within scope, and aligned with business objectives.
• Serve as a central point of coordination and communication across stakeholders, ensuring clear expectations, timely updates, and proactive issue management.
• Prepare, maintain, and distribute executive-ready status reports, dashboards, and written updates that clearly communicate progress, risks, decisions needed, and next steps.
• Use Excel, Power BI, Tableau, and other reporting tools to track, analyze, and report on key project performance indicators (KPIs) for leadership and stakeholder review.
• Develop and deliver presentation materials and educational decks tailored to diverse audiences, ranging from tactical business office and revenue cycle teams to senior leadership and executive stakeholders.
• Schedule, organize, and facilitate project meetings, working sessions, and stakeholder reviews; develop agendas, capture meeting notes, document decisions, and follow up on action items.
• Draft clear, concise project-related messaging, including emails, memos, and updates, to support change management, stakeholder alignment, and consistent communication.
• Document project decisions, risks, issues, change requests, and resolutions; actively monitor potential impacts to ASC revenue workflows, payer contracting, credentialing, billing, and reimbursement processes.
• Collaborate with project leads and subject matter experts to evaluate cost-effective implementation approaches and support business case development where applicable.
• Identify, assess, and mitigate project risks; escalate issues appropriately and partner with leadership to resolve barriers that could impact payer relations or ASC revenue performance.
• Coordinate with third-party vendors, consultants, and external partners as needed; monitor deliverables, timelines, and costs to ensure alignment with project goals.
• Ensure all project documentation meets internal standards and payer/customer requirements, including workplans, reporting, and compliance-related materials.
• Support training, knowledge transfer, and adoption efforts by partnering with operational teams and maintaining working knowledge of ASC revenue cycle processes, payer contract terms, and reimbursement workflows.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.

• Mathematical Skills:
  Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, decimals and percentages.
  Language Skills:
  Ability to understand, read, write and speak English. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to successfully write business correspondence. Ability to effectively present information, respond to questions and professionally interact with managers, employees, clients, vendors and the general public.
  Reasoning Ability:
  Ability to recognize and define problems, collect data, establish facts, draw valid conclusions and correct errors. Ability to understand and interpret basic financial data. Ability to interpret a variety of instructions in a variety of forms and deal with abstract and concrete variables.
  Other Qualifications:
  Must be able to handle multiple, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner. Must be able to work well with others. Strong verbal and written communication skills required. Must be detail oriented and organized. High integrity, including maintenance of confidential information. Must be able to exercise good judgment and positively influence and lead others, including handling confrontations with poise and efficiency. Based on business need, the ability to work a flexible schedule, including some evenings and weekends as approved in advance.

Education/Experience:

• Bachelor's degree in a relevant field required with project management certification(s) preferred
• Minimum of 3-5 years of relevant work experience
• Exceptional communication and interpersonal skills
• Keen attention to detail and an aptitude for problem-solving
• Able to proactively address potential issues
• Excellent computer skills, including fluency with Microsoft Office Suite and experience with project management software (e.g. Smartsheet)
• Collaborative working style and team-player attitude
• Positive and encouraging personality
• Able to work independently with guided supervision
• Highly motivated with a strong work ethic
• Reliable, trustworthy, and committed to the team's success
• Outstanding organizational skills and ability to prioritize tasks
• Able to thrive in a high-volume, deadline-driven work environment

Benefits:

To ensure we retain and invest in great people, AMSURG provides its employees with the benefits, recognition, training, and opportunities needed for professional growth. Our wide range of health and welfare benefits allow you to choose the right coverage for you and your family. AMSURG offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. Benefits offered include but are not limited to: Paid Time Off, Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs, and a matching 401(K) Plan.

Paid Time Off:

AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.

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