Qualifications

• 7-10 years of experience in federal or large public-sector application operations
• Strong background in enterprise application sustainment
• Experience managing dev/test/prod release processes
• Ability to handle ticket backlogs and monthly reporting
• Knowledge of TRIRIGA terminology
• Experience with subcontractor management and COR briefings

Responsibilities

• Manage enterprise application sustainment operations
• Oversee dev/test/prod releases and provide user support
• Handle ticket backlogs and maintain release calendars
• Prepare and present monthly reports
• Coordinate contractor staff and manage work plans
• Lead weekly ticket review meetings
• Control issue escalation processes

Benefits

• On-site work in Atlanta
• Opportunity to work on large-scale federal projects
• Potential to earn PMP certification
• Involvement in high-visibility operations and reporting
• Collaboration with contractor teams and stakeholders