Project Manager to join our growing team. This is an excellent opportunity for someone who thrives on organization, problem-solving, and bringing complex projects across the finish line in a fast-paced remote environment.
As a Project Manager, you'll lead software implementation projects that help pharmacies streamline operations through automation. You'll work closely with clients, engineers, and internal stakeholders to translate real-world workflows into practical technical solutions, ensuring projects stay on track from kickoff through go-live and beyond.
Only applicants residing in Canada will be considered for this role. What you'll do- Lead implementations end to end: confirm scope, build the plan, run kickoff, hold weekly check-ins, manage risks and changes, manage QA, go live, and hand off smoothly to support.
- Map and refine workflows: document how the pharmacy works today and design a target flow that fits their routine, trims extra steps, and delivers clear value from the bot.
- Turn needs into buildable work: write clear tickets with acceptance criteria, note edge cases, and keep the backlog tidy and prioritized.
- Coordinate the team: keep clients and engineers aligned on timelines, dependencies, and "done," and help decisions move forward.
- Keep projects on schedule: watch the critical path, surface risks early, manage scope, and meet milestones and go-live dates without compromising quality.
- Communicate with calm and clarity: set expectations, share plain-English updates, and keep everyone focused on the next step when issues pop up.
- Improve each cycle: reflect on completed cycles, iterate our playbooks, templates, and tooling-improving the PM experience and our internal processes to make future cycles faster, smoother, and higher-ROI.
RequirementsWhat We're Looking For- 2-5 years in software implementation/project management or pharmacy operations with project ownership.
- Pharmacy background: While not required, experience inside a pharmacy environment gives you instant credibility with our clients. Pharmacists or registered pharmacy technicians are encouraged to apply!
- Comfort translating operational pain points into structured requirements
- Strong communicator-concise updates, crisp docs, and the ability to build trust with technicians, pharmacists, and engineers alike.
- Excellent organization & responsiveness: prioritize well, reply to clients promptly with clear next steps, keep commitments visible, and follow-up so nothing slips.
- Solid project-tracking habits; you never let action items slip through the cracks and you have a data-driven mindset.
- Technical curiosity: you don't need to code, but you're interested in learning about new tools and how they can improve efficiency or pharmacy/patient outcomes.
- Familiarity with handling PHI and practical security/privacy best practices.
- Excellent verbal and written communication.
- Strong, friendly communication style that builds trust quickly and diffuses tension when problems arise. Clients trust that when you say "I'll handle it," you will.
Nice to Have- Experience with AI in healthcare.
BenefitsSalary: $95,000 - $105,000/year CAD
- Health, dental, vision, and life insurance
- RRSP with company match
- Paid Time Off + stat holidays
- Remote-first environment
