What you'll need to succeed as a Project Manager, Technology at XPOMinimum qualifications:
- Bachelor's degree or equivalent, related work, or military experience
- 1 year of direct IT project management experience supporting infrastructure or operational technology environments
- Experience managing multiple, concurrent projects in fast-paced, operationally sensitive environments
- Experience coordinating vendor procurement and delivery of technology goods and services, including RFI/RFP support and vendor administration
- Experience using Planview or a similar project tracking, reporting, and portfolio management tool
- General understanding of infrastructure technologies, including networking, servers, end-user devices, and telecom (hands-on engineering not required)
- Familiarity with Agile, hybrid, and waterfall project delivery methodologies
- Strong written and verbal communication skills with the ability to communicate effectively with customers and senior leadership
- Excellent facilitation, presentation, and active listening skills
- Strong organizational and time management skills with the ability to prioritize competing priorities and deliver results on time
- Self-motivated and comfortable working with onshore and offshore teams across multiple time zones
- Solid business acumen with an understanding of business drivers and operational impacts
- Strong attention to detail and commitment to quality delivery
Preferred qualifications:
- 4+ years of experience as an IT Project Manager
- 3+ years of enterprise IT infrastructure project management experience in logistics, transportation, warehousing, or industrial environments
- Experience managing IT infrastructure initiatives such as network upgrades, site rollouts, data center projects, telecom, security, cloud, or hardware lifecycle replacements
- Experience working in 24x7 operational environments with strict maintenance windows
- Cross-functional experience spanning technical project management, logistics or transportation operations, and IT solutions delivery
- Proven vendor management and third-party coordination experience
- Direct experience managing medium-to-large projects (10+ resources over 9+ months) within a structured project management methodology
- PMP, Agile, or ITIL certification
- Experience using Jira and related project tracking or reporting tools
About the Project Manager, Technology jobPay, benefits, and more:
- Competitive compensation package
- Full health insurance benefits are available on day one
- Life and disability insurance
- Earn up to 15 days of PTO over your first year
- 9 paid company holidays
- 401(k) option with company match
- Education assistance
- Opportunity to participate in a company incentive plan
What you'll do on a typical day:
- Be responsible for leading and delivering infrastructure-focused IT projects that support critical logistics and transportation operations
- Manage multiple, concurrent initiatives involving network, data center, end user computing, telecom, and operational technology environments to ensure reliable, secure, and scalable technology solutions
- Serve as the primary point of contact between IT Infrastructure teams, business operations, internal stakeholders, vendors, and external partners
- Be accountable for project scope, schedule, budget, quality, communications, risk, and issue management, with a strong focus on minimizing operational impact in 24x7 logistics environments.
- Lead the implementation and delivery of IT infrastructure projects, including network, telecom, data center, hardware lifecycle, and site-based technology initiatives
- Coordinate planning, scoping, and execution of infrastructure upgrades, refreshes, and future releases to support terminal, service center, and logistics operations
- Manage project resource coordination, task assignments, schedules, and status reporting in partnership with infrastructure engineers and resource managers
- Maintain comprehensive project documentation and provide clear verbal and written communication to IT leadership and operational stakeholders, including:
- Project plans, schedules, and cost estimates
- Cutover, rollback, and operational readiness plans
- Risk and issue logs with mitigation strategies
- Training, communication, and site readiness plans
- Change management and approval documentation
- Standardized project artifacts stored in SharePoint and OneNote
- Act as liaison among cross-functional teams, including Operations, Network Engineering, Infrastructure, Information Security, Telecom, Finance, Legal, Facilities, Real Estate/Construction, and vendors
- Organize and facilitate project meetings, technical walkthroughs, cutover calls, and operational readiness reviews to ensure successful execution
- Proactively identify, manage, and resolve risks and issues that may impact business continuity, service availability, or project delivery
- Make project-level decisions and recommendations within established governance frameworks, standards, and policies. Decisions may impact operational continuity, service availability, customer experience, and infrastructure reliability
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
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