JetBlue Airways

Project Manager Tech Standards

JetBlue Airways • $62K — $101K *
Long Island City, NY 11101In-Person
Technical Services
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in a relevant field or equivalent experience with a High School Diploma/GED and 4+ years in a related role
  • 2+ years in continuous improvement, process engineering, or project management
  • Proficient in Microsoft Project, Visio, and Office Suite
  • Ability to apply project management techniques and tools effectively
  • Strong decision-making, analytical, and organizational skills
  • Excellent verbal and written communication skills for managing project stakeholders
  • Financial acumen and ability to develop business cases

Responsibilities

  • Manage technical operations projects from initiation to closure
  • Optimize existing processes to enhance Technical Operations
  • Analyze and improve workflows within the organization
  • Collaborate with product owners and stakeholders
  • Identify and document project risks and mitigation strategies
  • Provide regular project status updates and manage timelines and resources
  • Coordinate business case development for new projects

Benefits

  • Access to comprehensive healthcare benefits
  • 401(k) plan with company match
  • Crewing stock purchase plan
  • Short-term and long-term disability coverage
  • Basic life insurance
  • Free space available travel on JetBlue
Full Job Description
Position Summary

The Tech Standards Project Manager manages and actively leads Technical Operations specific projects through all phases of the project lifecycle (initiate, plan, execute, monitor, control, and close). Reporting to the Manager, Tech Standards and Continuous Improvement, the Tech Standards Project Manager drives the successful execution of prioritized projects.

Essential Responsibilities
  • Responsible for the successful implementation of assigned project plans, specifically pertaining to the opening or expansion of Tech Ops maintenance stations
  • Optimize existing business processes in order to improve Technical Operations processes and programs
  • Identify, analyze, and improve workflows within the Technical Operations organization
  • Collaborate and interface with product owners, key stakeholders, and others
  • Identify risks, document mitigation strategies, and implement change management plans
  • Identify projects core dependencies and critical paths
  • Provide project status, timelines, resources, and financials for weekly updates and Steering Committees, as required
  • Schedule and coordinate tasks for deliverables, resources, and projects
  • Proactively communicate and collaborate with external business partners and internal subject matter experts to produce quality deliverables
  • Coordinate business case development and submissions and execute
  • Stay knowledgeable of JetBlue's Safety Management System (SMS), Safety Policy, Security Policy, and behavioral standards
  • Other duties as assigned

Minimum Experience and Qualifications
  • Bachelor's Degree in a relevant field; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant work experience
  • Two (2) years of continuous improvement, process engineering, or project management experience
  • Proficient with Microsoft Project, Visio, and Office Suite (Excel, Word, PowerPoint, Outlook)
  • Knowledge of and ability to apply project management techniques, tools, and documents
  • Sound decision-making ability, analytical reasoning, and organizational skills with the ability to complete multiple projects simultaneously
  • Strong verbal and written communication skills to effectively manage project communications and stakeholder expectations at all levels of the organization
  • Possesses highly effective analytical thinking ability to gather, understand, integrate, and synthesize complex information in order to develop solutions, make recommendations, or propose action plans
  • Financial acumen, moderate return on investment analysis, and ability to structure a business case (or ability to learn said skills quickly)
  • Possess the ability to quickly adapt to last-minute changes, changing priorities, or project changes
  • Strong teamwork skills
  • Strong presentation skills
  • Available for overnight travel (50%)
  • Must be in possession of valid travel documents with the ability to travel in and out of the United States
  • Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
  • Must pass a pre-employment drug test
  • Must be legally eligible to work in the country in which the position is located
  • Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications
  • Project Management Certification (PMP)
  • Lean/Six Sigma Certification
  • Knowledge of Information Systems and Technical Operations
  • Ability to manage multiple projects simultaneously
  • Experience in change management and process improvement

Crewmember Expectations:
  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short-notice
  • Able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion, and Fun
  • Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy, and behavioral standards
  • Identify safety and/or security concerns, issues, incidents, or hazards that should be reported and report them whenever possible and by any means necessary, including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
  • The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment:
  • Computer and other office equipment

Work Environment:
  • Traditional office environment

Physical Effort:
  • Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Compensation:
  • The base pay range for this position is between $62,000.00 and $101,000.00. Base pay is one component of JetBlue's total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.


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About JetBlue Airways

JetBlue is a customer service channel for Major United States Airline based in Queens, New York. It is a passenger airline that operates primarily on point-to-point routes with its fleet of 120 Airbus A320 aircraft and 49 EMBRAER 190 aircraft. As of December 31, 2011, it served 70 destinations in 22 states, Puerto Rico, Mexico and 12 countries in the Caribbean and Latin America. Most of JetBlue flights have as an origin or destination New York or one of its other focus cities: Boston, Fort Lauderdale, Los Angeles, Orlando or San Juan, Puerto Rico. As of December 31, 2011, the Company operated an average of 700 daily flights. During the year ended December 31, 2011, the Company acquired eight take-off and landing slots at each of New York’s LaGuardia Airport and Washington D.C.’s Ronald Reagan National Airport. The Company’s operations primarily consist of transporting passengers on its aircraft with domestic United States operations, including Puerto Rico, which accounted for 85% of its capacity in 2011.

JetBlue Airways Careers

There has never been a more exciting time to explore job opportunities at JetBlue Airways, a leading company in the aviation industry known for its innovation, strong culture, and commitment to diversity and leadership development. Work You’ll Do Join JetBlue Airways' dynamic team to help redefine the future of air travel with a focus on customer service excellence and operational efficiency. At JetBlue, you will be part of a culture that values diversity, leadership, and professional growth. Transform your career and the airline industry with JetBlue’s commitment to innovation and excellence. Lead from a unique position in the marketplace, where your skills in technology, customer service, and team collaboration are highly valued. Work with a dedicated team of professionals who are passionate about creating an outstanding travel experience. Collaborate with industry leaders and benefit from a culture that supports career advancement and professional development. Introducing the JetBlue Professional Growth and Development Initiative We are building a market-leading team to master the challenges of the modern aviation industry. At JetBlue, you will find a supportive environment where career growth and learning are encouraged through comprehensive training and leadership development programs. Do Innovative Work Join a team that is at the forefront of the aviation industry, where you can apply your skills in a variety of roles, from pilot and cabin crew positions to engineering and customer support. JetBlue offers a wide range of job opportunities that allow you to innovate and excel. Be Part of a Great Team Work on a wide range of projects and utilize the latest technology in aviation. Harness the unparalleled capabilities of a team that values integrity, teamwork, and mutual respect. Future-Proof Your Career Advance your career with JetBlue Airways, where your ambition can take you to new heights. Enjoy near-limitless opportunities to grow professionally, supported by unmatched training, development, and certification support. Explore JetBlue’s internship programs offer a unique insight into the workings of one of the most innovative airlines in the industry. These programs provide hands-on experience and are a stepping stone to full-time employment. The JetBlue Experience Our combined service capabilities, commitment to innovation, and a diverse and inclusive workplace help employees thrive and lead in their careers. At JetBlue, we are dedicated to nurturing a professional environment where every team member can succeed. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Explore the various employment paths JetBlue Airways offers, from customer service to pilot positions. SEARCH JETBLUE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at JetBlue Airways.
Learn more about JetBlue Airways
Size
19,304 employees
Market Cap
$2 billion
Industry
Aerospace & Defense
Net Income
-$1.3 billion
Founded
1999
5 Year Trend
-1.7%
Revenue
$2.9 billion
NASDAQ
JBLU
* Ladders Estimates

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