JetBlue Airways

Manager Sales

JetBlue Airways • $70K — $95K *
Fort Lauderdale, FL 33311In-Person
Transportation
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business, Marketing, or a related field, or equivalent experience;
  • Five years of sales, business development, or account management experience;
  • Strong relationship management and analytical skills;
  • Proficient with Microsoft Office and CRM systems;
  • Experience in negotiating agreements and managing customer relationships;
  • Ability to handle multiple projects in a fast-paced environment;
  • Willingness to travel occasionally and maintain valid travel documents.

Responsibilities

  • Manage customer accounts to drive revenue growth and market share;
  • Develop and negotiate commercial agreements and pricing that align with customer needs;
  • Utilize Salesforce to track performance and identify growth opportunities;
  • Generate new business through lead generation within assigned territories;
  • Build strategic relationships with customers and stakeholders to identify new opportunities;
  • Educate potential clients on JetBlue’s offerings to support inclusion in their travel programs;
  • Organize events to increase brand awareness and business opportunities.

Benefits

  • Health, dental, and vision insurance options;
  • 401(k) retirement plan;
  • Generous paid time off;
  • Employee travel benefits;
  • Opportunities for professional development and training.
Full Job Description
Position Summary:

The Manager, Sales is responsible for growing business travel revenue on JetBlue Airways through the promotion of the airline's unique competitive advantages and for developing corporate clients and/or Travel Management Companies (TMC) within a specific geographic market. The Sales Manager is responsible for achieving sales targets with established accounts, prospecting for new business, and developing sales strategies that drive profitable revenue growth within an assigned territory, customer segment, product line, or specialty sales channel. The Sales Manager builds strategic relationships with customers, partners, and internal stakeholders while collaborating across the organization to support JetBlue's commercial objectives.

Essential Responsibilities:
  • Manage a portfolio of customer accounts to drive revenue growth, increase market share, and strengthen long-term customer relationships.
  • Develop and negotiate commercial agreements, pricing, terms, and sales solutions that align with customer needs and JetBlue's business objectives.
  • Utilize Salesforce and other sales tools to maintain customer records, manage sales activity, track performance, and identify growth opportunities.
  • Develop new business through lead generation and strategic business development within an assigned territory, customer segment, or specialty sales channel.
  • Develop and execute sales strategies that support revenue growth, market share, and customer engagement within assigned areas of responsibility.
  • Build and maintain strategic relationships with customers, travel partners, industry organizations, and other key stakeholders to identify new business opportunities.
  • Educate potential customers on JetBlue's products, services, and value proposition to support inclusion in their travel programs.
  • Respond to Requests for Proposals (RFPs), conduct data analysis, negotiate sales agreements, and recommend implementation strategies to achieve sales objectives.
  • Target customer opportunities with significant business potential in key JetBlue markets.
  • Present the JetBlue Experience and represent JetBlue at customer meetings, conferences, trade shows, and other industry events.
  • Organize promotional events and represent JetBlue within assigned markets to increase brand awareness and business opportunities.
  • Utilize market intelligence, customer insights, and competitive analysis to recommend sales, pricing, distribution, and account strategies that support commercial objectives.
  • Identify strategic distribution channels and partnership opportunities that increase JetBlue's visibility and accessibility within target markets.
  • Collaborate cross-functionally with Revenue Management, Marketing, Airports, Customer Support, Network Planning, and other internal teams to execute commercial initiatives and enhance customer solutions.
  • Liaise with airports and other internal stakeholders to support Sales and Marketing initiatives and ensure alignment on commercial priorities.
  • Project manage various Sales and Marketing initiatives to support business objectives.
  • Work with Convention & Visitors Bureaus (CVBs), meeting planner groups, and other strategic partners to support convention, corporate meetings, and other revenue-generating opportunities.
  • Support sales training, process improvements, and commercial initiatives that enhance team effectiveness and customer experience.
  • Assist with the training and development of the Sales Support Desk (inside sales) to ensure crewmembers understand customer needs and provide an appropriate level of service.
  • Take a significant role in the development of crewmembers to support their engagement, growth, and goal achievement.
  • Other duties as assigned.


Minimum Experience and Qualifications:
  • Bachelor's Degree in Business, Marketing, or a related field; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous related work experience.
  • Five (5) years of related sales, business development, account management, or marketing experience.
  • Experience developing and executing sales strategies and business development initiatives.
  • Experience negotiating commercial agreements and managing customer relationships.
  • Strong relationship management, presentation, communication, and analytical skills.
  • Proficient with Microsoft Office Suite, including Outlook.
  • Experience using Salesforce or other customer relationship management (CRM) systems.
  • Ability to manage multiple projects and priorities in a fast-paced environment.
  • Self-motivated with strong organizational skills and the ability to work independently and collaboratively.
  • Possess and maintain a valid Driver License and a driving record that meets JetBlue Airways' insurance standards.
  • Available for occasional overnight travel (20%).
  • Currently in possession of a valid passport or equivalent travel documents with the ability to travel in and out of the United States.
  • Must pass a pre-employment drug test.
  • Must be legally eligible to work in the country in which the position is located.
  • Authorization to work in the US is required; this position is not eligible for visa sponsorship.


Preferred Experience and Qualifications:
  • Experience in the airline, travel, hospitality, or related industry.
  • Knowledge of airline industry trends, corporate travel, sales distribution, and travel technology.
  • Experience with Salesforce, Prism, or other customer relationship management (CRM) and sales analytics tools.
  • Experience developing strategic customer relationships and commercial partnerships.
  • Experience managing corporate, agency, travel management company (TMC), specialty, or business-to-business (B2B) sales accounts.
  • Demonstrated success identifying and developing new business opportunities.
  • Experience leading cross-functional initiatives or mentoring and developing others.


Crewmember Expectations:
  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short-notice
  • Able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable Crewmembers are asked to assist with light cleaning of the aircraft
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
  • Must fulfill safety accountabilities as prescribed by JetBlue's Safety Management System
  • Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards
  • Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
  • Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
  • Uphold JetBlue's safety performance metric goals and understand how they relate to their duties and responsibilities
  • The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.


Equipment:
  • Computer and other office equipment


Work Environment:
  • Traditional Office Environment
  • Travel within assigned territory (70%)


Physical Effort:
  • Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)


About JetBlue Airways

JetBlue is a customer service channel for Major United States Airline based in Queens, New York. It is a passenger airline that operates primarily on point-to-point routes with its fleet of 120 Airbus A320 aircraft and 49 EMBRAER 190 aircraft. As of December 31, 2011, it served 70 destinations in 22 states, Puerto Rico, Mexico and 12 countries in the Caribbean and Latin America. Most of JetBlue flights have as an origin or destination New York or one of its other focus cities: Boston, Fort Lauderdale, Los Angeles, Orlando or San Juan, Puerto Rico. As of December 31, 2011, the Company operated an average of 700 daily flights. During the year ended December 31, 2011, the Company acquired eight take-off and landing slots at each of New York’s LaGuardia Airport and Washington D.C.’s Ronald Reagan National Airport. The Company’s operations primarily consist of transporting passengers on its aircraft with domestic United States operations, including Puerto Rico, which accounted for 85% of its capacity in 2011.

JetBlue Airways Careers

There has never been a more exciting time to explore job opportunities at JetBlue Airways, a leading company in the aviation industry known for its innovation, strong culture, and commitment to diversity and leadership development. Work You’ll Do Join JetBlue Airways' dynamic team to help redefine the future of air travel with a focus on customer service excellence and operational efficiency. At JetBlue, you will be part of a culture that values diversity, leadership, and professional growth. Transform your career and the airline industry with JetBlue’s commitment to innovation and excellence. Lead from a unique position in the marketplace, where your skills in technology, customer service, and team collaboration are highly valued. Work with a dedicated team of professionals who are passionate about creating an outstanding travel experience. Collaborate with industry leaders and benefit from a culture that supports career advancement and professional development. Introducing the JetBlue Professional Growth and Development Initiative We are building a market-leading team to master the challenges of the modern aviation industry. At JetBlue, you will find a supportive environment where career growth and learning are encouraged through comprehensive training and leadership development programs. Do Innovative Work Join a team that is at the forefront of the aviation industry, where you can apply your skills in a variety of roles, from pilot and cabin crew positions to engineering and customer support. JetBlue offers a wide range of job opportunities that allow you to innovate and excel. Be Part of a Great Team Work on a wide range of projects and utilize the latest technology in aviation. Harness the unparalleled capabilities of a team that values integrity, teamwork, and mutual respect. Future-Proof Your Career Advance your career with JetBlue Airways, where your ambition can take you to new heights. Enjoy near-limitless opportunities to grow professionally, supported by unmatched training, development, and certification support. Explore JetBlue’s internship programs offer a unique insight into the workings of one of the most innovative airlines in the industry. These programs provide hands-on experience and are a stepping stone to full-time employment. The JetBlue Experience Our combined service capabilities, commitment to innovation, and a diverse and inclusive workplace help employees thrive and lead in their careers. At JetBlue, we are dedicated to nurturing a professional environment where every team member can succeed. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Explore the various employment paths JetBlue Airways offers, from customer service to pilot positions. SEARCH JETBLUE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at JetBlue Airways.
Learn more about JetBlue Airways
Size
19,304 employees
Market Cap
$2 billion
Industry
Aerospace & Defense
Net Income
-$1.3 billion
Founded
1999
5 Year Trend
-1.7%
Revenue
$2.9 billion
NASDAQ
JBLU
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at JetBlue Airways

More Transportation Jobs

Find similar Manager Sales jobs:

NationwideFort Lauderdale, FL