American Airlines

Project Manager/Sr Project Manager

American Airlines$90K — $120K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field or equivalent experience/training
  • 5+ years in Project Management or similar role in software development
  • 3+ years managing projects across various computing environments (e.g., SaaS, cloud)
  • 3+ years translating high-level business needs into system requirements

Responsibilities

  • Lead automation and implementation of Pilot and Flight Attendant Joint Collective Bargaining Agreements (JCBAs)
  • Set direction and prioritize Crew technology initiatives in collaboration with leadership
  • Create product roadmaps and gather strategy inputs from stakeholders
  • Act as a liaison for Product Owners and IT partners to ensure alignment
  • Develop processes to enhance team efficiency
  • Communicate project statuses to a range of stakeholders including leadership
  • Manage IT projects for budget, schedule, and scope adherence
  • Use data analytics tools like Power BI and SQL Server to monitor product objectives
  • Facilitate meetings and document action items and issues
  • Maintain a digital playbook of tasks with owners and deadlines

Benefits

  • Travel perks for you and your family on 6,800 daily flights to 365 destinations
  • Comprehensive health, dental, vision, and prescription benefits from day one
  • Wellness programs designed to support personal well-being
  • 401(k) program available from hire, with employer contributions after one year
  • Additional benefits including pet insurance and discounts on travel and accommodations
Full Job Description
8/26/25

Location: DFW Headquarters Building 8 (DFW-SV08)
Cities: Dallas - TX
Requisition ID: 80857

Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

  • This job is a member of the Crew Contract Implementation tem within the Operations Planning and Performance division.
  • Monitors progress and completion of activities related to the development and implementation of Pilot and Flight Attendant tools and processes.
  • Works closely with leadership and the product team to establish project needs and deadlines while also coordinating activities among various stakeholders.


What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
  • Leads activity associated with the automation and implementation of the Pilot and Flight Attendant Joint Collective Bargaining Agreements (JCBAs).
  • Interacts with leadership to help set direction and prioritize Crew technology initiatives.
  • Collaboratively creates product roadmaps, contributing to strategy inputs from stakeholders. Influences stakeholder expectations for delivery of new capabilities, features, and functionalities.
  • Serves as a point of contact for Product Owners and IT partners to ensure team actions remain aligned.
  • Builds processes to improve the team's overall efficiency.
  • Effectively communicates status to stakeholders including various levels of leadership.
  • Manages IT projects to ensure adherence to project Budget, Schedule and Scope.
  • Utilizes data analytics to track progress towards Product Objectives and Key Results using applications like Power BI and SQL Server.
  • Creates long and short-term plans, including setting targets for milestones and adhering to deadlines.
  • Facilitates meetings, records minutes, follow up on actions taken, and logging of issues/risks.
  • Maintains and tracks a playbook of technical tasks; assigning task owners and following up to ensure timelines are met


All you'll need for success

Minimum Qualifications- Education & Prior Job Experience
  • Bachelor's degree in related field or equivalent experience/training
  • 5+ years' experience as a Project Manager or similar position in a software development environment
  • 3+ years of experience managing projects in a variety of computing environments (i.e. SaaS, cloud, etc.)
  • 3+ years of experience converting high level business needs/requirements into system requirements


Preferred Qualifications- Education & Prior Job Experience
  • PMP or Agile certifications preferred but not required
  • Experience delivering in-house and commercial off-the-shelf applications
  • Experience synthesizing raw data into actionable results and recommendations
  • Knowledge of Azure DevOps


Skills, Licenses & Certifications
  • Excellent project management skills including prioritization, scheduling, and documentation
  • Knowledge and skills gained by managing software development projects in an Agile environment
  • Experience using data analytics using tools like Power BI and Tableau to measure and track OKRs
  • Ability to build strong relationships and communicate effectively with multiple stakeholders and various levels of leadership
  • Strong analytical and problem-solving skills to manage shifting priorities, demands and timelines
  • Positive, can-do attitude with the ability to succeed in a fast-paced work environment
  • Intermediate to advanced proficiency with an Application Lifecyle Management (i.e. Azure DevOps, Rally or JIRA) and Microsoft Office tools including Word, PowerPoint, and Excel
  • Ability to work with minimal supervision
  • Ability to be flexible and capable of adapting to constant change
  • Ability to effectively meet deadlines and prioritize tasks in a dynamic and fast-paced work environment
  • Ability to work in a stressful environment


What you'll get

Feel free to take advantage of all that American Airlines has to offer:
  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more


Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

About American Airlines

US Airways provides international and domestic air transport in the United States. It is owned by the American Airlines Group. US Airways utilizes a fleet of 343 mainline jet aircrafts, along with 278 regional jet and turbo-prop aircrafts operated by contract and subsidiary airlines under the name US Airways Express. It was originally established as All American Aviation.It operates an airline network with 193 destinations in 24 countries in North America, South America, Europe, and the Middle East. It also operates the US Airways Shuttle, a US Airways brand which provides hourly service between Boston, New York City, and Washington, D.C.As of October 2013, US Airways employed 32,312 people worldwide and operated 3,028 daily flights.US Airways is a member of Oneworld, and it currently operates along with American Airlines as a result of a merge between the two holding companies of these airliners.US Airways was established in 1973. It operates hubs at Charlotte/Douglas International Airport, Philadelphia Inte...

American Airlines Careers

Join the dynamic team at American Airlines, a leader in global aviation and an innovator in the airline industry. With a wide range of job opportunities, American Airlines is the perfect place to advance your career, offering roles that cater to a variety of skills and professional interests. Work You’ll Do At American Airlines, you will be part of a team that is dedicated to providing world-class service and shaping the future of travel. Our employees enjoy a culture of collaboration and respect, where diversity and inclusion are celebrated. With American Airlines, you can contribute to a legacy of innovation and leadership in the skies. Transform Your Career American Airlines is not just a company; it's a community where you can grow your career through a robust suite of professional development and diversity training programs. Our leadership is committed to nurturing talent and recognizes the value of each individual’s growth. Join a team that leads with integrity and a passion for progress. At American Airlines, your career trajectory is bolstered by our commitment to innovation and excellence in the aviation industry. Internship Opportunities Kickstart your career with an internship at American Airlines. Gain invaluable industry experience, build your resume, and make connections that will propel your professional life. Our internships offer hands-on experience in a variety of departments, helping you discover your path in the aviation industry. Benefits of Working With Us American Airlines places immense value on the well-being of its team members. Employees enjoy competitive benefits including health, dental, and vision insurance, employee discounts, and flexible spending accounts. More than just perks, our benefits are designed to support your life, both at work and at home. Explore Job Opportunities Whether you’re looking to enhance your career in engineering, customer service, or leadership, American Airlines has a position that will match your skills and passions. We are continuously hiring and looking for motivated individuals who are ready to take their careers to new heights. Stay Connected Join Our Team Search open positions that align with your skills and interests. We are looking for passionate, curious, and solution-driven team players. SEARCH AMERICAN AIRLINES JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at American Airlines.
Learn more about American Airlines
Size
123,400 employees
Market Cap
$8 billion
Industry
Net Income
-$8.8 billion
Founded
1930
5 Year Trend
-5.7%
Revenue
$17.3 billion
NASDAQ

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