FIS

Project Manager Senior

FIS$90K — $120K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of project management experience, primarily in banking or fintech.
  • Direct experience working with financial institution clients in a PM role.
  • Knowledge of digital banking platforms and core banking concepts.
  • Experience with agile methodologies like Scrum or SAFe.
  • Strong communication skills for client engagement and documentation.
  • Ability to manage client relationships effectively.
  • Bachelor's degree in Business, Finance, or related field, or equivalent experience.

Responsibilities

  • Coordinate deployment activities using advanced PM tools.
  • Manage medium-to-large projects or multiple smaller initiatives.
  • Support client engagement through meetings and reviews.
  • Maintain the product roadmap and document client needs.
  • Ensure timely delivery of client commitments and track progress.
  • Communicate updates on release schedules to stakeholders.
  • Follow up on cross-functional commitments to ensure project progress.

Benefits

  • Have a voice in shaping the future of fintech.
  • Access to continuous learning and development opportunities.
  • Work in a collaborative environment.
  • Opportunities to contribute to community efforts.
Full Job Description
Job Description

As one of our Project Managers, you'll have an exciting opportunity to use best-in-breed PM tools to help us coordinate and deliver on a variety of deployment activities. You'll work closely with other Project Managers, Clients, Developers, and internal teams to ensure successful implementations and delivery on customized solutions. PM is responsible for managing medium-to-large projects or multiple smaller initiatives simultaneously. Responsible for all aspects of assigned projects. Projects may be focused on development of new or upgraded products and services, internal information system-specific projects that may involve development or enhancement of internal applications, technology integration and/or infrastructure environment build-out, delivery by service teams for outsourced solutions to external clients or delivery of new or enhanced products and/or services to improve customer satisfaction through use of technology.

Location - Hybrid (3 days in office, 2 days remote): Jacksonville, FL or Milwaukee, WI or Atlanta, GA Only

What you'll be doing:

Client Relationship Management
  • Support client engagement activities including status reviews, roadmap walkthroughs, and scheduled check-ins for an assigned set of financial institution clients on the Digital One platform.
  • Assist in preparing for and participating in client meetings, status reviews, and escalation conversations alongside Delivery partners, Sr. Execs
  • Build working relationships with client stakeholders at the operations and project management level, with exposure to senior client contacts over time.
  • Help identify client satisfaction risks and escalate proactively with supporting context to the delivery and account teams.


Product Strategy & Roadmap
  • Support maintenance of the Digital One product roadmap for assigned client segments, capturing client-specific needs and escalating prioritization tradeoffs to senior product leadership.
  • Document client pain points and feature requests as well-structured product requirements and user stories.
  • Partner with program and delivery partners to ensure on-time, on-scope delivery of client-committed features and enhancements.
  • Contribute to the Digital One platform backlog through structured client feedback


Delivery Governance
  • Coordinate with program and delivery partners to track progress on client-committed features and flag risks to timelines early.
  • Maintain accurate visibility into client-facing release schedules and communicate updates clearly to internal and client stakeholders.
  • Follow up on action items across cross-functional teams to keep delivery moving forward.


What you bring:

Required Qualifications
  • 5+ years of project management experience, with at least 4 years in banking, financial services, or fintech.
  • Demonstrated experience working directly with financial institution clients in a client-facing or embedded PM capacity.
  • Working knowledge of digital banking platforms, online/mobile banking, or core banking concepts.
  • Comfortable managing client relationships and participating in client-facing conversations with supervision and support.
  • Familiarity with agile product delivery methodologies (Scrum, SAFe, or equivalent).
  • Clear written and verbal communication skills; able to prepare client-facing materials and meeting summaries.
  • Ability to work across teams and follow through on cross-functional commitments.
  • Bachelor's degree in Business, Finance, Computer Science, or a related field; or equivalent professional experience.


Preferred Qualifications
  • Exposure to FIS Digital One, Q2, Backbase, Temenos, Finacle, or comparable digital banking platforms.
  • Familiarity with API-based integrations, digital channel delivery, or online/mobile banking feature sets.
  • Experience supporting a client implementation, onboarding, or product rollout in a fintech or banking technology context.
  • Basic understanding of agile ceremonies, backlog management tools (e.g., Jira, Azure DevOps), and product documentation.
  • CSPO, CSM, PMP or related project management certification a plus.


What we offer you:

A career at FIS is more than just a job. It's the change to shape the future of fintech. At FIS, we offer you:
  • A voice in the future of fintech
  • Always-on learning and development
  • Collaborative work environment
  • Opportunities to give back
  • Competitive salary and benefits


Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

About FIS

Fidelity National Information Solutions is the nation’s most comprehensive source for real estate-related data, technology solutions.

FIS Careers

Join the vibrant team at FIS, a global leader in financial services technology. With a workforce of over 55,000 worldwide, FIS fosters a culture of innovation and leadership, offering unmatched opportunities for growth and professional development. Work You’ll Do At FIS, we empower the financial world with cutting-edge technology solutions, and we need your unique skills to help us redefine the future of finance. Whether you're looking for a position in software development, project management, or client services, FIS offers a dynamic range of job opportunities. Transform the Industry Be part of a team that is at the forefront of driving innovation in banking, payments, capital markets, and wealth management. FIS is where finance meets technology. By joining us, you will not only transform businesses but shape the way the world uses money. Innovative Work Environment FIS is committed to fostering a workplace where diverse perspectives and experiences are welcomed and respected. With diversity training and leadership programs, employees are encouraged to thrive both personally and professionally. Our commitment to diversity and inclusion is integral to our mission to empower the world with better financial technology. Career Growth and Development FIS believes in nurturing talent and leadership from within. With a plethora of training programs, workshops, and seminars, FIS is dedicated to your career advancement. From internships to leadership roles, your journey at FIS is filled with endless possibilities. Our robust networking events and professional development sessions ensure you have the tools to succeed in your career. Benefits and Culture Choosing a career at FIS means joining a family that values work-life balance and offers substantial benefits. Enjoy health, vision, and dental insurance, competitive retirement plans, and generous paid time off. Our culture promotes not just professional growth but personal well-being. Join Our Team Explore the numerous job opportunities at FIS where your skills can lead to meaningful outcomes. We are continuously hiring curious, creative, and motivated individuals who are ready to drive change in the fintech industry. Stay Connected Keep up to date with the latest in career opportunities and company news by joining our FIS Careers Network. Tailor your job search with personalized alerts and get insider tips that can help you craft the perfect resume and ace your interviews. Discover how your career can flourish by joining a team that’s dedicated to redefining the financial services landscape. Search FIS jobs today and see where your ambition can take you! [SEARCH FIS JOBS] Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. [READ CAREERS BLOG] Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at FIS.
Learn more about FIS
Size
65,000 employees
Market Cap
$39.7 billion
Industry
Net Income
$158 million
Founded
1968
5 Year Trend
+9.5%
Revenue
$12.5 billion
NASDAQ

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